Digital Ticketing

Our Stadium is now fully digital!

With the successful implementation of digital ticketing, all Stadium Access cards previously in circulation will no longer work and entry to the stadium can now only be gained via the Digital Season Ticket Pass, One Hotspur Member Pass or Matchday Digital Tickets downloaded onto the wallet of the attending supporter. Premium members can access, download or Transfer each of their digital tickets via their e-ticketing account.

One Hotspur Members who have not changed their membership type (i.e. Junior to Adult) will have their existing Digital Pass in their mobile wallet reactivated ahead of next season and should NOT delete it.

If a One Hotspur Member has changed their membership type, they will be sent a NEW digital download link with their new pass – the original pass will no longer work and must be deleted before the new pass is loaded onto a mobile device.

New One Hotspur Members will receive a one-time digital download link for their One Hotspur Pass from noreply@ticketmaster.co.uk no later than 48 hours prior to the first match they have purchased - this should be downloaded to the mobile device they intend to use for the duration of the season and must NOT be deleted. Passes will automatically update within seven days of the match purchased.

We have created some user guides to help assist you to add your Digital Pass successfully onto your device and explain how they work on matchdays:

One Hotspur Member iPhone Guide

One Hotspur Member Android Guide

If you can no longer access your digital pass, then please complete this form.

Premium Member Tickets

Premium members can access, download, or transfer each of their digital ticket(s) via their e-ticketing account here. To gift a ticket to a friend, colleague, or family member, navigate to Ticket Transfer in your e-ticketing account, enter the email address of the recipient and select Transfer – you can use a different email address for each seat you wish to transfer. Once the tickets have been transferred, the recipient will receive an email containing the link to the digital ticket which can then be added to their Apple or Google wallet.

We have created the below user guides to help assist you to either download or transfer each ticket in your account.

Premium Member Digital Ticketing Download Guide

Premium Member Ticket Transfer Guide

Ticket Share Tickets

Tickets gifted via Ticket Share must first be accepted by the recipient before the digital download link is issued from noreply@ticketmaster.co.uk. This is also applicable for Season Ticket Holders and One Hotspur Members who have been gifted a ticket - these tickets will be issued outside of their Digital Pass and should be downloaded onto their mobile device. The digital ticket will be issued immediately after accepting the Ticket Share.

Guest Digital Tickets

Guest digital tickets purchased in the same transaction will be sent to the lead booker’s email address for them to forward the ticket links, via email, to their guests so they may download them onto their own individual devices. Tickets will be sent from noreply@ticketmaster.co.uk within seven days of the fixture and no later than 48 hours before kick-off.

iPhone single ticket user guide

Android single ticket user guide

Pre-season and Non-Member Digital Tickets

Ticket(s) purchased for a pre-season game or non-members who have purchased a ticket during a general on sale window, will have been sent a link to their digital ticket via email from noreply@ticketmas