Entering the stadium
Your digital ticket will state which Entrance number you should use on arrival.
You are only permitted to enter the stadium at your designated Entrance.
You will be subject to a perimeter check of your Pass or Ticket.
Following the UK Government's easing of COVID-19 "Autumn and Winter Plan B" restrictions, and in line with the latest guidance, the Club can confirm COVID passes will no longer be required as a condition of entry to a match at Tottenham Hotspur Stadium.
We continue to encourage fans to follow public health guidance when attending matches, including wearing face coverings when indoors or in crowded areas, maintaining good hand hygiene and not attending if you have COVID-19 symptoms.
We thank our fans for their continued support and co-operation with COVID-19 protocols throughout the season so far.
Using your ticket
As usual, your digital ticket will be scanned twice – once at the perimeter by a steward at the bottom of the steps leading up to your designated Entrance, and once on the turnstile.
Once it is stored in your digital wallet, you will not need internet access for your ticket to work, but your device will need to be switched on.
With your ticket safely secured in your digital wallet, you will not need to worry about printing anything off before you leave home. Just make sure your phone has sufficient battery life before setting off.
On approach to your Entrance, locate your ticket held within your Apple Wallet or Google Pay app. Please ensure your digital ticket is ready to be checked at the perimeter by one of our stewards. Present your phone for the steward to scan from a safe distance. For Android devices, make sure the barcode is facing the steward.
At the turnstile your phone should be held, screen up, over the contactless reader. You may also scan the barcode shown on your ticket under the barcode reader. Our stewards will be on hand for any assistance you may require.
Please refer to the section of the user guides, titled “YOUR DIGITAL TICKET EXPLAINED AND HOW TO ACCESS IT ON MATCHDAY”
Please note, each ticket will only work once on the turnstile – it is not possible to pass your ticket onto anyone else once you have entered the stadium
These are the checks to prepare for:
- Your digital ticket will be scanned by stewards and checked for validity at the stadium perimeter.
- You will then pass through the standard airport style security arches.
- You will use your digital ticket again on your smartphone at the turnstiles for touch free entry to the stadium.
Leave your bags at home
Only bags that comply with our bag policy will be permitted entry to the stadium - no bag drop facilities will be available.
If you have a medical condition that requires you to bring a bag or other equipment, please email our Access team. Existing bag exemption certificates are still valid.
Please note, from 27 January 2022, it is no longer a legal requirement in England to wear a face covering or show an NHS COVID Pass to enter venues and events. Fans are encouraged to follow public health guidance to keep each other safe on a matchday, including wearing face coverings when indoors or in crowded areas.