Disability Access Scheme
If you would like to join our Disability Access Scheme, you must complete an Access Requirement form, where you will be required to provide evidence of your disability, before purchasing tickets.
Accepted Supporting Evidence:
- Middle or Higher rate Disability Living Allowance (DLA)
- Personal Independence Payment (PIP)
- Attendance Allowance (AA)
- Severe Disablement Allowance (SDA)
- Certificate of visual impairment (CVI)
- War Disablement Pension
- A letter outlining your access requirements from your hospital specialist (dated within the last two months)
- The Access Card (details available from www.accesscard.org.uk)
- If resident outside of UK, please provide equivalent documentation
If you are not in receipt of any of the documentation above, please send us any evidence you do have, which we will assess on its own merits. Each application shall be assessed on a case by case basis.
Please send your completed form and a copy of any evidence to us as an attachment in reply to this email or by post the Access Team to Lillywhite House, 782 High Rd, Tottenham, London N17 0BX.
If you are not in receipt of any of the documentation above, please send us any evidence you do have, which we shall assess on its own merits. Upon receipt of supporting evidence, each application will be assessed on a case by case basis.
It is important to understand that a Personal Assistant ticket is not a concessionary ticket but rather a reasonable adjustment made by the Club to enable a disabled supporter to more easily attend events at the stadium and access the full range of matchday services when they might otherwise find it unreasonably difficult or impossible to access them. This is in line with current UK legislation as described in the Equality Act 2010.
If you require two personal assistants to attend football matches, then we shall require a letter, dated within the last two months, outlining this requirement from your general practitioner or hospital specialist. (dated within the last two months).
Ticketing and memberships
Please visit the Club’s website for general information on ticket prices, membership and on-sale dates. The One Hotspur Members Disability Access Scheme allocation will be released at 2 pm. If you haven’t registered to our Disability Access Scheme, then we advise you to do so before the advertised dates.
Supporters with a disability or access requirement who have a valid membership can now book tickets over the phone via 0208 365 5161.