Advice and information for fans travelling to Lisbon

Supporters travelling to Portugal for our Champions League match against Sporting Clube de Portugal on Tuesday 13 September are advised to take note of the following important information...

Kick-off is 5.45pm - Lisbon is in the same time zone as the UK.

Supporters are advised to arrive at least one hour before kick-off and not travel to the stadium without a match ticket.

Lisbon

We recommend fans familiarise themselves with the government’s travel advice for Portugal. The Club’s Travel Line - 07917 880445 - will be available throughout the day and evening of the match for any supporters experiencing problems.

Fans are recommended to base themselves in Rossio Square and the surrounding streets in central Lisbon, which have a range of bars, cafes and restaurants and a direct Metro train to the Estadio Jose Alvalade.

Supporters are advised to avoid the area around the Estadio Jose Alvalade until they travel to the match.

Under no circumstances should supporters exit the Metro at the Campo Grande station.

Supporters should also be aware of street crime and the presence of pickpockets who may target money and passports, which should not be kept in the same place.

The official currency of Portugal is the Euro.

Covid-19 advice

There are currently no Covid-19 entry requirements or restrictions in Portugal.

Should supporters require a Covid-19 test while in Lisbon, there is a mobile Covid-19 Test & Go facility in Rossio Square which is open every day from 9.30am-7pm.

Passport validity

Supporters are advised that passports must have been issued less than 10 years before the date of entry to Portugal (check the ‘date of issue’) and be valid for at least three months after the day of departure (check the ‘expiry date’).

Passports issued before 1 October 2018 may have extra months added to their expiry date which will not be valid when travelling to the EU. Supporters are advised to check their passports meet these requirements before travelling.

Getting to the Stadium

Supporters can take the Verde (Green) Metro line from Rossio Square station to Telheiras station to get to Estadio Jose Alvalade. The journey time is approximately 15 minutes with a 10-minute walk to the stadium. Both stations have step-free access.

Under no circumstances should supporters exit the Metro at the Campo Grande station.

Upon leaving Telheiras station, local police will direct supporters toward the stadium along the route on the map below to Gate 1.

Supporters are advised to plan their journey to arrive at least one hour before kick-off to allow time for ticket checks and searches on entry to the stadium. Supporters still in Rossio Square an hour and a half before kick-off are likely to be encouraged to begin their journey by local police.

More information on the Lisbon Metro can be found here... 

At the Estadio Jose Alvalade

The stadium will open at 3.45pm. Supporters should plan their journeys to arrive at Gate 1 no later than 4.45pm.

Wheelchair users and ambulant disabled supporters will use a different entrance to the stadium, details of which will be communicated directly.

Supporters will have tickets checked and be subject to a body search prior to reaching the turnstiles. No ID checks will be required on entry to the stadium.

The visitors’ section is located on two levels. Blocks A9 and A11 are located on Level 0 with Blocks B7, B9, B11 and B13 on Level 4. The two levels have separate turnstiles, A and B, which are determined by the Blocks supporters’ seats are in. No movement is permitted between the two levels.

Supporters with Category 1 tickets will be located in Block B3 and should also approach turnstiles via Gate 1. They will be directed to a separate for ticket checks and searches.

Tottenham Hotspur stewards will be present at the entrance and inside the stadium, designated as Visiting Fan Support.

Safety netting is in place across the entire visiting area.

Accessibility

Wheelchair spaces and ambulant disabled seating is in Sector A on Level 4 in the visitors’ section. Lifts will be available to reach the seats via a separate entrance. Sporting CP and Tottenham Hotspur Access Stewards will be present to escort supporters to their location. A Tottenham Hotspur Access Steward will be permanently based with supporters.

The Metro stations recommended for travelling to Estadio Jose Alvalade are accessible. However, not all other public transport is accessible in Lisbon.

More information can be found here...

Comprehensive and tailored travel advice will be sent directly to all disabled supporters, including a designated entrance to the stadium.

Alcohol

In accordance with Portuguese law, alcohol will not be served to supporters in general admission areas. Alcohol-free beer will be available and can be taken into the stadium bowl.

Bag Policy

Bags no larger than 20cm x 30cm (A4) will be permitted into the stadium following a search. There is no storage facility at the stadium so supporters are advised not to bring larger bags with them.

Flags

Flags and banners without poles, no larger than 1x1m and with a valid fire safety certificate, are permitted but will be checked by Sporting CP stewards before admission. Tottenham Hotspur stewards will be on hand to support if necessary.

Supporters are reminded that the Club’s own Flags and Banners Policy is also in operation at away matches.

Payments

Kiosks will accept card and cash payments for food and drinks.

Prohibited items

The following will not be allowed into the stadium:

• Alcohol
• Animals
• Belts with large buckles
• Bottles or glasses
• Cans
• Drugs
• Explosive materials
• Flagpoles
• Food
• Footballs
• Fireworks or pyrotechnics
• Helmets
• Knives
• Laser pointers
• Long-lens cameras
• Loud speakers
• Promotional or commercial material
• Media recording devices (excluding mobile phones and personal cameras)
• Umbrellas
• Radios
• Syringes
• Tools
• Weapons

Supporters will be permitted to bring a battery pack / power bank into the stadium.

Leaving the stadium

Supporters will be held back after the final whistle for safety reasons. Access to toilets and food and drink from kiosks will be available during this time. Supporters are politely asked to remain patient until permitted to leave.

Supporters can return to central Lisbon using the Verde (Green) line from Telheiras station.

Spurs respects

We are proud of our superb and loyal support at home and away. We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and act as considerate visitors to those who live and work in the cities and countries we visit. Please respect local customs and traditions by not placing flags or banners on local statues or monuments.

We recognise that most supporters want to watch a football match and not to listen to abusive or indecent language from the stands. Discriminatory behaviour which includes shouting, chanting or actions such as racist, sectarian, homophobic, sexist or anti-disability behaviour is unacceptable.

If you witness incidents like these, please notify a steward immediately.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points.

Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.