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#PremierLeague #MatchTravel #Fans #Information #CrystalPalace

Information for fans travelling to Selhurst Park on Saturday

Fri 10 September 2021, 10:15|Tottenham Hotspur

Please find below information for our supporters making the trip to South London for our Premier League fixture against Crystal Palace on Saturday (11 September).

A reminder that we kick-off at 12.30pm.

COVID-19 Status Certification

Crystal Palace will be conducting spot checks of all supporters’ COVID-19 status. All supporters attending the match must be prepared to present proof of full vaccination or a negative lateral flow test result in the 48 hours prior to kick-off.

As at Tottenham Hotspur Stadium, the best way to do this is by using the NHS COVID Pass via the NHS App. Supporters unable to use the app can present proof of status via an official NHS letter, email or text message in the case of a lateral flow test.

Supporter Code of Conduct

Supporters are asked to read and agree to abide by Crystal Palace’s Code of Conduct which can be found here.

This includes following public health guidance, only attending the match if fit and well to do so and wearing a face covering in all indoor areas other than when eating or drinking.

Travel

Supporters are asked to plan their journey in advance to arrive in plenty of time and to follow the latest government guidance on staying safe while using public transport, which can be found here.

The Wireless Festival is taking place in Crystal Palace Park this weekend so public transport in the area may be busier than normal.

The nearest railway stations are Selhurst, Thornton Heath and Norwood Junction, all within a 15-minute walk of the stadium. Supporters are advised not to use Crystal Palace station as it is two miles from Selhurst Park.

Entrance to the Stadium

Gates open at 10.30am for visiting supporters.

Visiting supporters will be located in Blocks R, S and T of the Arthur Wait Stand.

Accessibility

A designated Accessible Entrance is available in the Arthur Wait Stand and Access Stewards will be on hand to provide assistance to any supporters requiring it.

An at-seat order service is available within the visiting section’s viewing area, where refreshment orders will be delivered to supporters’ positions. Lap trays are available on request for wheelchair-using supporters. Programmes can also be purchased via the at-seat service. Staff members will be on hand to make these arrangements for supporters.

Selhurst Park offers low level counters at kiosks and audio commentary for visiting supporters.

Crystal Palace’s Disability Access Statement can be found here.

Away Supporters’ Pub

There is no designated pub for visiting supporters.

Fan Zone

A fan zone offering food, drink and family entertainment is located in the main car park, by Entrance 10. It is open from 9.30am and visiting supporters are welcome.

Refreshments

Concourse catering kiosks will be serving food, hot and cold drinks and alcoholic beverages.

Cashless Payments

Selhurst Park is a cashless stadium and accepts all major debit and credit cards.

Bag Policy

Supporters can bring a bag or backpack providing it is small enough to fit under their seat, subject to a full search at the turnstiles. Alternatively, luggage can be left for free at the Information Centre which is located at Entrance 9 and open from 9.30am until 30 minutes after the final whistle.

Unauthorised Use of Tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions and Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50 per cent reduction of Ticketing Points.

Supporters Unable to Attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.