Information for fans travelling to Brentford

A reminder to supporters travelling to the game is that kick-off is at 5:30pm, with gates opening at 4pm. Supporters are advised to arrive at the stadium at least one hour before kick-off due to enhanced security checks.

Brentford’s guide for visiting supporters can be found here. 

Getting to the Gtech Community Stadium

There are eight stations located within a 20-minute walking radius of the stadium, and supporters are strongly encouraged to plan their journey in advance.

Kew Bridge is the nearest station, which has one South Western Railway train every 15 minutes on matchday Saturdays. Please note that Kew Bridge is not step-free. Trains to the stadium from central London are from Waterloo station.

Brentford station is the nearest step-free station, with Chiswick station less than a 30-minute walk from the stadium on the same line.

Gunnersbury station is the nearest station offering both London Underground and London Overground connections via the District line and Mildmay line. However, the station doesn’t currently open until 1 hour after the final whistle and queues outside the station are expected given the small platform size. Any fans who do choose to use this station will have to walk round from Capital Interchange Way and up Lionel Road South to join the same queuing system as for home supporters.

The other five London Underground stations located within a 20-minute walking radius are as follows:

• Kew Gardens - District line and Mildmay line
• Chiswick Park - District line
• South Acton - Mildmay line
• Acton Town - District and Piccadilly lines*
• South Ealing - Piccadilly line

* Replacement bus service running on Picadilly line between Hyde Park Corner and Acton Town until 2pm on matchday.

Parking

Parking for supporters travelling by car on Saturday can be purchased from Brentford’s parking provider. Car parks are located within a 25-minute walk of the stadium. Brentford have advised that reservable parking must be purchased ahead of Saturday, as no cash payments will be accepted on the day.

Controlled Parking Zones will be in operation in residential streets near the stadium, and fans should therefore avoid parking on nearby streets.

Entering the stadium

Visiting supporters will be located in the East Stand and will access the stadium through entrances F, G and H where stewards from Brentford and Tottenham Hotspur will be present. Turnstiles will open 90 minutes before kick-off.

Accessibility

Disabled supporters can enter the stadium via the dedicated accessible turnstiles. Tottenham Hotspur Access Stewards will be in attendance for any supporters requiring assistance.

Accessible toilets are available and supporters without their own RADAR key will be able to request one from a steward. Supporters requiring a Changing Places facility should contact a steward who will be able to escort them.

A small number of Blue Badge parking spaces are available near to the away end. Spaces can be booked on a first-come-first served basis through accessibility@brentfordfc.com and cost £12.

Matchday commentary, provided by Brentford’s in-house commentator, is available for supporters who require it and should be booked in advance by emailing accessibility@brentfordfc.com.

Anyone needing to bring a bag larger than A4 size for medical reasons will need to contact accessibility@brentfordfc.com with supporting documentation that confirms why they need a larger bag. Approved applicants will receive a letter to show stewards on arrival.

Local pubs

Pubs around the stadium generally welcome both home and away fans. The Pilot or the Gunnersbury are recommended for fans travelling from Gunnersbury, while the Cricketers, the Greyhound, the Coach & Horses and the Botanist are closest to Kew Green.

The nearest pubs to the stadium are the Express Tavern, One Over the Ait, the Bell & Crown, the Steam Packet, and City Barge.

Ticket Office

Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com. Supporters collecting tickets on matchday can do so from the Box Office at Gtech Community Stadium where they will need to show photo ID. The Box Office will be open from 3:30pm on matchday.

Refreshments

Kiosks in the visitors’ section will be serving a wide range of food, including vegetarian and vegan options, as well as alcoholic and soft drinks. 

Cashless payments

Gtech Community Stadium is a cashless venue. All major debit and credit cards are accepted, as well as wearable payment options including Apple Pay and Google Pay.

Flags and banners

Flags and banners are permitted in the visitors’ section provided they are no larger than 2x1m and contain no offensive/inflammatory content. Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Bag Policy

Supporters are strongly advised not to bring any bags to Gtech Community Stadium. If a bag is necessary, it must be smaller than 34 cm (H) x 24 cm (W) x 11 cm (D) and will be searched prior to entry.

Spurs Respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.

Reporting anti-social behaviour

At the stadium, you should report any concerns immediately to a member of staff, a steward or a police officer or message Brentford’s safety team on WhatsApp and their Operations Team will be notified.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50 per cent reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club will make best endeavours to reallocate tickets to other eligible supporters and, if successfully reallocated, issue refunds.