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Refunds and Ticketing

Wembley Ticketing - Existing and New Season Ticket Holders for 2018/19 Season

Fri 26 October 2018, 18:45|Tottenham Hotspur

Following the announcement that all games up to and including Wolverhampton Wanderers on 29 December will be staged at Wembley Stadium, Season Ticket Holders will be credited 1/19th of the price you have paid for your 2018/19 Season Ticket for each fixture concerned.

The refund in respect of the Chelsea match on 24 November will be placed into your ticketing account automatically within the next 24 hours.

Refund amounts for the remaining fixtures - Southampton on Wednesday 5 December, Burnley on Saturday 15 December, AFC Bournemouth on Wednesday 26 December and Wolverhampton Wanderers on Saturday 29 December - will be automatically placed into your ticketing account at least seven days before each on sale date. A full schedule of credit and on sale dates for these matches will be published next week and will also be hosted on Ask Spurs.

In order for funds to be credited to your nominated bank account before the Chelsea game goes on sale, supporters must provide their bank details before 9am, Tuesday 30 October.

Season Ticket Holders are reminded that bank details previously submitted have not been stored so details must be resubmitted in order for funds to be sent.

Please do check the bank details entered before pressing the submit button. Once details have been submitted, they cannot be edited and incorrect details will cause a delay in funds being received.

More information on the refund process, including a step-by-step guide, can be found on Ask Spurs: Season Ticket FAQs.

Tottenham Hotspur vs Chelsea
24 November, Wembley Stadium, connected by EE

Ticket prices for the Chelsea fixture will be the same as Category A level pricing from the 2017/18 season.

Season Ticket Holders who held a Season Ticket for the 2017/18 season will have the opportunity to purchase the same seat they had last season for the Chelsea match from 10am on Tuesday 6 November.

All new Season Ticket Holders who did not have a Season Ticket for the 2017/18 season and any Season Ticket Holders from the first sales phase who did not purchase during their priority window will be able to purchase from available seats from 10am on Friday 9 November.

During the above two sales periods, no booking fees will apply to Season Ticket Holders who purchase a ticket.

Tickets will become available to One Hotspur + members from 10am on Monday 12 November.

Tickets will become available to One Hotspur members from 10am on Tuesday 13 November.

Tickets will become available on Guest Sale from 10am on Thursday 15 November, where members will be entitled to purchase up to four tickets.

Tickets will become available on Restricted General Sale* from 10am on Friday 16 November (up to six per transaction).

*Tickets will only be available on General Sale to supporters registered on our ticketing database before 1 July 2018.