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#Information #Fans #NewStadium #PremierLeague #Bournemouth

Spurs v Bournemouth - info for fans

Spurs v Bournemouth - Premier League - Saturday 30 November (3pm)

 

We look forward to welcoming you to Tottenham Hotspur Stadium for Saturday's Premier League clash against Bournemouth (3pm).

Please carefully read this guide – it includes important information that will help you make the most of your visit.

New winter opening times come into effect for this match: we open two hours before kick-off (1pm), along with all food and drink outlets, and there will be no external activity on Park Lane Square planned during the cold weather months. Post-match, last orders will be at 6.15pm, ahead of the stadium closing at 7pm.

Arrive early to avoid busy transport times, clear security, and to take advantage of our £5 Pie & Pint (or £4 Pie & Soft Drink) offer for the first hour after opening.

Don't bring a bag

If you do bring a bag, it will need to meet our size requirements and you will need to have it searched. If you purchase items from a Spurs Shop outside the stadium, you can buy a clear bag for 10p and bring it into the stadium - more details below in 'OPEN BAG TRIAL'.

Arrive early

We are open two hours before kick-off. We strongly encourage you to arrive as early as possible to avoid busy transport times and leave enough time to clear security.

Latest travel update

Read our travel update for up-to-date travel information for the Bournemouth match.

Read this...

Our guide with everything you need to know before attending Tottenham Hotspur Stadium.

Your ticket(s) - important update

One Hotspur Members
Unless you chose 'Print at Home', your ticket will be available on your Access Card or within the Spurs Official app.

Purchased a seat using Ticket Exchange
If you chose 'Print at Home', you will have been sent a Print at Home ticket. Please ensure you print and bring with you to gain entry. Ticketing within the Spurs Official app will not be available.

You do not have a Stadium Access Card
You will have been sent a Print at Home ticket. Please ensure you print and bring with you to gain entry. Ticketing within the Spurs Official app will not be available.

Purchased a ticket for a guest?
If you have purchased for a guest that does not have a Stadium Access Card, your guest’s tickets will be sent to you as ‘Print at Home’ tickets.

The Paxton House Ticket Office is open from 11am should you have any ticketing enquiries on the day.

Accessibility

Key information for fans with access requirements.

Food and drink

Food outlets throughout the stadium cater for all tastes and dietary requirements and are clearly marked at each kiosk, including vegetarian and vegan options.

Our £5 Pie & Pint or £4 Pie & Soft Drink offer is also on at all Tap Inns throughout the stadium for the first hour of the stadium opening.

Spurs respects

Key information such as standing regulations, the use of lifts and recycling.

Spurs Shop

Take advantage of our Black Friday offer inside the stadium.

Selected items of merchandise are now available at retail outlets located throughout the stadium on matchdays.

You can take advantage of our Black Friday offer – 25% off selected Spurs merchandise – and get your Christmas shopping done even if you do not have time to visit one of our Spurs Shops.

Our internal retail points can be found at the following locations up until the end of half-time:
West level 1 between 104/105
East level 1 between 118/119
South level 2 between 253/254
West level 5 between 501/502
East level 5 between 529/530

Our Spurs Shop at the Tottenham Experience will be open from 10am-7pm, with a live DJ performing throughout adding to the matchday atmosphere.

Here is a full list of our Spurs Shop opening and closing times:
Spurs Shop at the Tottenham Experience: 10am-7pm
Spurs Shop at Paxton House: 11am-6pm (North Stand ticket holders only after 1pm)
Northumberland Park Shop: 11am-6pm

Report it

If you witness anything that falls outside of our Stadium Policies and goes against our Spurs Respects ethos, you can report it via our Text Service on 07537404821, along with your location (Block/Row/Seat) and the location of the offence (Block/Row/Seat).

Text as follows...

FOUL (language & behaviour)
RACISM (racist chanting & shouting)
HPH (homophobic chanting)
DRINK (drinking alcohol in view of the pitch)
SMOKE (smoking in the stadium)
STAND (standing up)
PYRO (use of or intended use of any pyrotechnic or smoke bomb)

Emergency evacuation

In the unlikely event that we should have to evacuate the stadium, please adhere to the advice given by front line staff and on our public address system.

Open bag trial

At this match, we shall be trialling the use of non-sealed, reusable clear plastic bags at our Spurs Shops, alongside the current sealable bags.

Open bags are also charged at 10p and are reusable. They will be subject to a security search at the turnstiles.

If the trial is successful, we shall be encouraging fans to bring their bag back with them to future matches as part of our continued drive to reduce single-use plastic across Club operations.