Although we fully expect fans will rise up from their seats during key moments of the match, persistent standing during matches is against our Ground Regulations – it was not allowed at White Hart Lane and it is not allowed in our new stadium.
As well as the obvious safety issue it presents, we have received numerous complaints from your fellow fans whose matchday experience has been ruined by those in front of them standing throughout the match, obstructing their views of the action.
Therefore, when asked by a steward to take your seat, please take a moment to think about the implications to your fellow supporters and kindly follow the instruction.
Respect our neighbours
Please ensure you use one of our many toilets located across the stadium campus before heading home. Should you require use of a toilet after leaving the stadium, the Club has installed public toilet blocks throughout the local area where we have identified a need.
Public toilets are available at the following locations:
- Chesnut Road
- Park Lane Close
- Tariff Road
- Tottenham Green
- Whitehall Street
- Willoughby Lane
As you are arriving at or leaving the stadium, please be considerate to our neighbours. Information on our recycling bins located around the stadium will help ensure you correctly dispose of your waste.
If you witness any form of anti-social, abusive or discriminatory behaviour, homophobic language, crime, vandalism, violence, persistent standing, the use of smoke bombs or pyrotechnics close to you at any of our matches, please send a text to 07537404821 along with your location (block/row/seat) and the location of the offence (block/row/seat), with:
FOUL (language & behaviour)
RACISM (racist chanting & shouting)
HPH (homophobic chanting)
DRINK (drinking alcohol in view of the pitch)
SMOKE (smoking in the stadium)
STAND (standing up)
PYRO (use of or intended use of any pyrotechnic or smoke bomb).
Use of lifts
Stewards may restrict access to lifts to ensure those on our Disability Access Scheme and those with limited mobility. If you have applied for and been issued a white Lift Access Card or have a yellow Access Scheme card, please ensure you bring it with you. Access to lifts for all other fans will be at the discretion of our stewards should there be available capacity. We thank you for your co-operation with our stewards on this matter.
There have been incidents of smoking in the toilets. Please note there is no smoking or use of e-cigarettes permitted anywhere across the stadium campus.
Help us recycle
The Club is dedicated to minimising the environmental impacts of all our activities. You can help us ensure all waste is recycled by simply choosing the right bin when you dispose of your rubbish. Throughout the concourses, you will find two different bins at each location – one is for General Waste, the other for Dry Mixed Recycling.
This is your home – please treat it with respect.