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The Club

  • SHAREHOLDER FAQS

    Shareholder Announcements

    The resolutions circulated to the shareholders on 14 April and enclosed with a shareholder circular of the same date were duly passed in writing pursuant to chapter 2 of part 13 of Companies Act 2006.

    If you have any questions regarding your shares, please contact our registrars:

    Capita Registrars
    34 Beckenham Road
    Beckenham
    Kent
    BR3 4TU

    Shareholder helpline: 0871 664 0300 (calls cost 10p per minute plus network extras, line are open 9.00am to 5.30pm Monday to Friday)

    Online: www.capitashareportal.com

    Email: ssd@capitaregistrars.com

    Ultimate ownership of the Club

    Of the total issued share capital of Tottenham Hotspur Limited, ENIC International Limited own 85.0%.

    Mr D. Levy and certain members of his family are potential beneficiaries of a discretionary trust which ultimately owns 29.4% of the share capital of ENIC International Limited.

    Mr J Lewis has an interest of 70.6% of ENIC International Limited.

    How do I get information about my shareholding?

    The fastest way for you to get information about your shareholding is to use the shareholder portal at www.capitashareportal.com. If you have not already registered to use this portal please log on and follow the instructions.

    How do I find my Investor Code?

    Your Investor Code (‘IVC’), also known as a shareholder reference number, can be found on your share certificate, tax voucher or share plan statement. If you have received an e-mail from us we will not have provided your IVC for security reasons.

    If you don’t have a record of your IVC you can call us on the number shown above – if you can answer some security questions we’ll send the IVC to your postal address.

    How do I change my personal details?

    For security and anti-fraud reasons we do not accept instructions by e-mail and we have not made a note of any changes you asked for in your email.

    How do I change my name details?

    If you have changed your name you need to send us a signed letter telling us your full name, address, the name of the company you hold shares in and if you know it, your Investor Code (IVC), along with the original legal document which confirms the change, such as a marriage certificate or decree absolute.

    How do I change my address and/or dividend mandate instructions?

    You can do this in one of the following ways:

    • Via the shareholder portal at www.capitashareportal.com - your account needs to have been activated to make changes to your details
    • By calling us on the number below and we will take the details over the telephone. You will be asked certain questions as part of our security checks to verify your identity
    • By sending us a signed request by fax or post - please remember to include your full name, the name of the company you hold shares in, your current and previous address and if you know it your Investor Code (IVC)

    I have lost my share certificates. How do I replace them?

    If you have lost your share certificate and need a replacement, please call us on the number below. You will need to fill in a letter of indemnity which we will send to you. We may need you to pay a fee which can be paid by debit card if you call us on the number below. If you do not have a debit card you can send a cheque payable to ‘Capita Registrars Limited’. We cannot accept payment by cash, postal order or credit card. When we receive the completed letter of indemnity from you, we may need to carry out security and anti-fraud checks.

    If your certificate(s) have been stolen we will need a crime reference number issued by the police.

    For security reasons, we cannot accept a request for a letter of indemnity by email, so we have not made a note on the register to say your certificate is missing.

    I have found my missing certificate, what should I do?

    We will cancel the letter of indemnity. To do this please put a line through the letter of indemnity and return it to us with a cheque for the cancellation fee made out to ‘Capita Registrars Limited’.

    If you paid for the letter of indemnity using your debit card we will arrange to refund any money owed to you - we will deduct the cancellation fee from the money we refund to you.

    If you have already filled in a letter of indemnity and sent it back to us, the original certificate is now invalid. You will need to send the original certificate back to us to be cancelled – we will be unable to refund any fees you paid.

    Outstanding payments and how to replace them

    If you have lost a cheque, such as a dividend or interest payment, please call us on the number below to tell us that it is missing.

    We will then arrange to replace the missing item. We may need you to pay a fee which can be paid by debit card by calling us on the number below. If you do not have a debit card you can send a cheque payable to ‘Capita Registrars Limited’. We cannot accept payment by cash, postal order or credit card.

    How do I transfer my shares

    You can transfer your shares by filling in a Stock Transfer Form, which can be downloaded from www.capitaregistrars.com or please call us on the number below and we will send you the form to fill in.

    How do I register for email communications?

    If you wish to receive some shareholder communications by e-mail you can do this by using the shareholder portal or by sending us a signed request by post - please remember to include your full name, the name of the company you hold shares in and your Investor Code (IVC).

    How do I use the Matched Bargain Service?

    After the Company de-listed from AIM on 16 January 2012, we are offering our shareholders a matched bargain service to purchase or sale their shares.

    For further information of this service, please contact Capita on 0871 664 0452 (calls cost 10p per minute plus network extras), lines are open Mon-Fri 9.00am-5.30pm. Calls from outside of the UK please dial +442033672704.

    You can also go to www.capitadeal.com/tottenham to download all the required documentation for this service.