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Code of Conduct

General Admission Areas

  1. Please self-declare in advance that you are fit and well to attend each match

  2. Supply and verify full contact details

  3. Plan your travel to the ground appropriately

  4. Wear a face mask or face covering on entry to, exit from and in all areas of the stadium, except when you are eating or drinking. Our staff will also be wearing face coverings at all times

  5. Arrive in good time to go through the necessary entry procedures, which will include a temperature check

  6. Ensure your ticket is loaded on your smartphone and can be displayed. Arrangements will be made for print at home tickets for those without smartphones. Your entry will still be contactless

  7. Remember all payments are contactless

  8. Food and Drink (non-alcoholic) should be consumed in your seat in the bowl. Alcohol may be consumed with food in indoor seating areas on the concourses of the South Stand.

  9. Observe social distancing guidance when queuing for all facilities, including toilets. You may be asked to return to your seat should areas reach capacity

  10. Occupy your designated seat only

  11. Wait for a clear gangway when leaving your seat

  12. Observe the ‘brush past’ safety etiquette - turning away from other fans when passing them - to reduce face-to-face contact

  13. Maintain good hand hygiene, using the sanitiser dispensers located in numerous areas of the stadium and toilets, and avoid touching your face after touching any surfaces

  14. Observe respiratory etiquette - always cover your mouth and nose if needing to cough or sneeze

  15. Be aware that some supporters with disabilities will not be able to observe all guidance, such as wearing face masks or coverings

  16. Avoid passing a ball directly to a player if it leaves the field of play

  17. Avoid hugs, high-fives and any close contact with anyone who is not in your social bubble

  18. Be aware of the increased risk of COVID-19 transmission when shouting, singing or celebrating. We appreciate that you will want to show your support for the team but we ask that you take extra care when doing so

  19. Please follow social distancing guidelines when leaving the stadium

Thank you for reading and adhering to the above guidelines. Your co-operation is directly contributing to keeping you, your fellow fans and Club staff safe, and enabling us to continue hosting matches with supporters in attendance.