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Code of Conduct

General Admission Areas

    • Please self-declare in advance that you are fit and well to attend the match
    • Complete our ID validation process so that we can account for who is in the stadium on matchday
    • Plan your travel to the ground appropriately
    • Wear a face mask or face covering on entry to, exit from and in all areas of the stadium, except when you are eating or drinking. Our staff will also be wearing face coverings at all times 
    • Arrive in good time to go through the necessary entry procedures
    • Ensure your ticket is loaded on your smartphone and can be displayed. Arrangements can be made for print at home tickets for those without smartphones. Your entry will still be contactless
    • Remember all payments are cashless
    • Supervise any children attending with you and ensure that they and others attending with you comply with social distancing and this Code of Conduct at all times
    • Food and Drink (non-alcoholic) should be consumed in your seat in the bowl. Alcohol can only be consumed on the concourse in one of the seating areas provided
    • Observe social distancing guidance when queuing for all facilities, including toilets. You may be asked to return to your seat should areas reach capacity
    • Occupy your designated seat only
    • Wait for a clear gangway when leaving your seat
    • Observe the ‘brush past’ safety etiquette - turning away from other fans when passing them - to reduce face-to-face contact
    • Maintain good hand hygiene, using the sanitiser dispensers located in numerous areas of the stadium and toilets, and avoid touching your face after touching any surfaces
    • Observe respiratory etiquette - always cover your mouth and nose if needing to cough or sneeze
    • Be aware that some supporters may be exempt from wearing face masks or coverings
    • Avoid passing a ball directly to a player if it leaves the field of play
    • Avoid hugs, high-fives and any close contact with anyone who is not in your social bubble
    • Be aware of the increased risk of COVID-19 transmission when shouting, singing or celebrating. We appreciate that you will want to show your support for the team but we ask that you take extra care when doing so
    • Follow any instructions or requests given to you by stewards or other stadium staff to ensure the stadium is carefully managed for everyone’s safety
    • Please follow social distancing guidelines when leaving the stadium

 

Thank you for reading and adhering to the above guidelines. Your co-operation is directly contributing to keeping you, your fellow fans and the Club staff safe, and enabling us to continue hosting matches with supporters in attendance.