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Promoting the Welfare of Children and Adults

Safeguarding Statement

The Club recognises its moral and legal responsibility to safeguard and promote the welfare of all children and adults at risk and will endeavour to provide a safe and welcoming environment where children and Adults at risk are respected and valued.

  • All individuals, regardless of gender, race, age, ethnicity, ability, sexual orientation, and religious or political beliefs, have equal right to protection from abuse, exploitation and neglect.
  • All individuals have the right to participate, enjoy and develop through sport, in a safe and inclusive
  • All staff have a responsibility to report and to act on any suspicion or disclosure that a child/Adult at risk is at risk of harm.

Key Contacts

The Strategic Safeguarding Lead is Matthew Collecott (Operations & Finance Director).

The Head of Safeguarding and Welfare is Shauna McAllister; the role has overall responsibility for our safeguarding provision and arrangements. Please contact 07879 997839 /

Safeguarding Managers are responsible for the day to day safeguarding with in their areas.

Each area of the club also has a team of Designated Safeguarding Officers who work alongside the Safeguarding Managers to drive operational best practice.

If You Have a Concern...

Reporting and escalation procedure: If you have a concern about the safety or welfare of a child or adult at risk on one of our activities, please take immediate action:

  • In the first instance, speak with the person in charge of supervising the activity who will share your concern to a Safeguarding Team.
  • If you cannot speak with someone at the time, contact a member of the safeguarding team via phone (contact details listed above) or the safeguarding referral email address
  • A member of the team will respond to your email and advise on the next best course of action.
  • Please note that your concern will be managed sensitively and information will only be shared if it is necessary to ensure the safety of a child or adult at risk.

If the concern requires an immediate police, social work or health response:

Police / Ambulance / Fire: Call 999 for report an emergency.

Police (non-emergency): Call 101 to report a crime to local police.

NHS: Call 111 when you need medical help fast.

Club Policies

For independent advice and support:

  • NSPCC football helpline: 0800 023 2642 operating Monday to Friday 8am to 10pm and Saturday to Sunday 9am to 6pm.  
  • The National Association for People Abused in Childhood (NAPAC) can also be contacted by calling 0808 801 0331 or by visiting their website.
Who Organisation


Contact Number

Helplines for children and young people (up to the age of 18) ChildLine

Childline is a free, private and confidential place for you to be you. Whatever your worry, you can get the help you need in the way you want it.
Online and on the phone, 24/7, Childline is here to listen, talk things through and give you the information you need, whatever life throws at you.

Call 0800 1111 (24 hours / free)

Adults concerned about a child


If you are worried about a child and need advice or information.
The NSPCC helpline is a place adults can contact by phone or online to get advice or share their concerns about a child.
Trained helpline counsellors can provide expert help, advice and support 24/7. The service is free and you can remain anonymous.

Call 0808 800 5000 (24 hours / free)

Emotional support (for both children and adults)

Samaritans Samaritans is available round the clock, every single day of the year. Talk to us any time you like in your own way and off the record, about whatever’s getting to you. Call us free any time on 116 123 Or email Find your nearest branch on

Affected by crime

Victim Support

Victim Support provides free, confidential advice and practical help to anyone affected by any crime, no matter how long ago it took place, or whether it was reported to the police or not.

Call free on the VS Supportline 08 08 16 89 111. Call Mon-Fri 8pm – 8 am. Weekends 24 hour service.
Older adults The Silver Line  The Silver Line Helpline is the only national, free and confidential helpline for lonely and isolated older people; offering information, advice and friendship. Call 0800 4 70 80 90 (24 hours/free)

Adults with learning disabilities


Supports children and adults with learning difficulties, and their families / carers affected by trauma and abuse.

Call Mon-Fri, 1.30pm-5pm 0808 808 0700 (Free)

Adults with sensory impairment

Action for Blind People Practical help and support for blind people and people with visual impairments/difficulties. Call Mon-Fri, 9am-5pm RNIB Helpline 0303 123 9999
Deafblind Services and practical help for deafblind people.

Call 0800 132 320 (24 hours)

Adults with mental health problems

Mind Help for people with mental health concerns. Call Mon-Fri, 9am-6pm 0300 123 3393

Adults affected by dementia

Alzheimer's Society Help for people with dementia and their family, friends and carers.

Call 0300 222 1122