Information for fans travelling to St James' Park

Supporters making the trip to Tyneside for our Premier League fixture against Newcastle United on Sunday should be aware of the following information...

A reminder that we kick-off at 2pm, with gates opening at 12.30pm.

Newcastle United’s guide for visiting supporters can be found here.

Getting to St. James’ Park

For supporters arriving in Newcastle by train, the stadium is under a mile from Newcastle train station. The journey will take less than five minutes in a taxi or approximately 10 minutes to walk.

The stadium is located in the city centre and St. James’ Park does not have available match-day parking. Please use https://www.justpark.com/ for information regarding parking elsewhere.

Entering the stadium

Visiting supporters will be located on Level 7 of the Leazes Stand and will enter the stadium via turnstiles 91-94.

Supporters will be required to climb 140 stairs to get to the visitors’ section. There are 14 landings on the route and stewards will be on hand to direct supporters with access requirements to a lift.

Accessibility

St James’ Park has accessible toilets and changing facilities and supporters without their own RADAR key will be able to request one from a steward. Please contact the Accessibility Support Liaison, Jan Brien, should you have any queries about your needs on Jan.Brien@nufc.co.uk.

Tottenham Hotspur Access Stewards will be available should any support be required.

Parking spaces are available for Blue Badge holders on a first come, first served basis and can be purchased by calling 0191 201 8666.

Refreshments

Concourse catering kiosks will be serving food, hot and cold drinks and alcoholic beverages.

Payments

Cash payments are accepted at St James’ Park, though supporters are encouraged to make cashless payments where possible. All major debit and credit cards are accepted.

Flags and banners

Flags and banners larger than 1x1m must have a valid fire safety certificate and those 3x3m and larger must be approved in advance by contacting the safety and security office on 0191 201 8698.

The display of flags and banners must not obstruct the view of others, cover advertising hoardings or cause a safety hazard. Those with abusive, threatening words, images or political statements will not be permitted. Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Ticket Office

Tickets can be collected from the St. James’ Park Box Office, located in the Milburn Stand.

Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.

Bag Policy

Bags larger than A4 size will not be admitted to the stadium. Bags will be searched on arrival at the stadium for security reasons.

Spurs respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.

Reporting anti-social behaviour

To report an incident at St. James’ Park, please notify the nearest steward or text HELP to 60070 with a description and location of the incident as soon as possible.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office by emailing ticket.office@tottenhamhotspur.com as soon as possible. The Club will make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of original tickets.

Government alert

We would like to let fans know that during this game, the Government will be conducting a nationwide test of the Emergency Alert system, taking place at 3pm on Sunday 23 April.

The test alert will send a message and audible alert for up to 10 seconds to every mobile phone or tablet in the country. No action is required from fans, however, should you require more information then please visit https://www.gov.uk/alerts/announcements.