Information for fans travelling to Carrow Road on Sunday

Supporters making the trip to Norwich for our final Premier League fixture of the season on Sunday should be aware of the following information...

A reminder that we kick-off at 4pm, with gates opening at 2pm.

Supporters are asked to take particular note of the information regarding the unauthorised use of tickets which can be found below. Supporters without tickets should not travel to the stadium.

Getting to Carrow Road

Carrow Road is a well signposted 10-minute walk from Norwich train station for supporters arriving by train.

For supporters travelling to Norwich by car, Norwich City Football Club is signposted along the major routes into Norwich via the A11 and A47. The postcode for the stadium is NR1 1JE.

Parking is available at County Hall, which is also a 10-minute walk from Carrow Road. No pre-booking is available with places allocated on arrival on a first come, first served basis. The address is County Hall, Martineau Lane, Norwich, NR1 2DW.

Entrance to the stadium

The visitors’ section is located in Blocks F, G and H of the South Stand and can be entered via Turnstiles 57-58. The stadium opens at 2pm.

Accessibility

Norwich City’s information for disabled supporters can be found here.

There is no dedicated disabled parking at Carrow Road. On-street parking is available on Kerrison Road and King Street for Blue Badge Holders. More information can be found here.

Disabled supporters can enter the stadium via Turnstiles 57-58.

Anti-surge barriers have been installed between wheelchair users and the first row of general admission seats in the visitors’ section to ensure there is no encroaching into the wheelchair area.

Accessible toilets are available and supporters without their own RADAR key will be able to request one from a steward.

Disabled Supporter Assistants will be present in accessible viewing areas along with Tottenham Hotspur Access stewards.

Bag Policy

Only small bags and handbags (no larger than 40cm x 35cm x 19cm) will be permitted into the stadium. There are no bag storage facilities at Carrow Road.

All bags will be subject to a search on entry to the stadium and supporters are asked to review the size and contents of their bags prior to departing to avoid delays at turnstiles.

Ticket Office

Supporters collecting tickets can do so from the Main Ticket Office, located on the corner of the South Stand furthest from the visitors’ section. Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.

Refreshments

Kiosks in the visitors’ section will be serving food as well as alcoholic and soft drinks.

Cashless payments

Carrow Road is a cashless venue. All major debit and credit cards are accepted.

Flags and banners

Flags and banners are permitted in the visitors’ section and much not exceed 2.5m at their widest or longest section with a flagpole no longer than 1m. Flags or banners with offensive messages will not be permitted into the stadium.

Flags and banners must be approved in advance by emailing photos of the fire safety certificate and design of the flag or banner to andy.batley@canaries.co.uk. Flags or banners revealed inside the stadium without permission will be confiscated.

Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Spurs Respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

If you witness incidents like these, please report them to your nearest steward.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.