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Fri 15 October 2021, 16:30|Tottenham Hotspur

Supporters travelling to the Netherlands for our UEFA Europa Conference League group stage match against Vitesse Arnhem next Thursday, 21 October, are advised to take note of the following important information.

A reminder kick-off is 6.45pm local time (5.45pm UK).

Travel advice

Supporters are asked to familiarise themselves with the UK government’s advice for travelling to the Netherlands, which includes COVID-19 related requirements of entry and of return to the UK.

Travelling to the Netherlands

Proof of vaccination status and negative test result

Dutch authorities classify the UK as a ’very high-risk country’ which means only fully vaccinated UK nationals will be allowed to enter the Netherlands. A paper or digital NHS COVID Pass is acceptable as proof.

Proof of natural immunity via recovery from COVID-19 is not sufficient for UK nationals travelling to the Netherlands.

In addition to providing proof of full vaccination, visitors from the UK must also provide proof of one of the following in order to enter the Netherlands:

- Negative PCR test result taken 48 hours prior to departure
- Negative antigen test result taken 24 prior hours to departure

Children under the age of 18 travelling with fully vaccinated adults are not required to provide proof of vaccination, however those aged 12 and over must provide proof of one of the negative test results outlined above.

Health declaration

All travellers aged 13 or older flying to or from the Netherlands must carry a health declaration stating they do not have any COVID-19 symptoms. The declaration, which must be completed before boarding the aircraft for outbound and return journeys, can be completed digitally or on paper and can be found here.

Supporters are strongly advised to have printed copies of their NHS COVID Pass and health declaration to save time at the border and to allow for increased time for checks to take place.

During your stay

Proof of COVID-19 status in the Netherlands

To access public venues such as restaurants, bars and sporting events you must take a test in the Netherlands which is valid for 24 hours. In addition, you are required to carry photographic ID (physical copies will be required rather than photos, so supporters are advised to use driving licences rather than passports where possible). This applies to anyone aged 13 or above.

UK nationals are not eligible for the EU Digital COVID Certificate which is accepted as evidence for this purpose.

Getting tested in the Netherlands

Testing in the Netherlands is free of charge and appointments should be booked in advance here using the EN option at the top of the page for an English translation.

Supporters are advised to book a test for their arrival in the Netherlands so they can access public venues once their negative test result has been received. Testing facilities are available at or near airports and other points of entry. Supporters staying in the Netherlands for more than 24 hours should book multiple appointments to ensure they are always within the 24-hour period to access public venues. Confirmation of a result can take up to two hours, so tests should be scheduled accordingly.

Please note, the booking system is designed to enable individuals to attend events or activities within a 24-hour period. Supporters arriving in the Netherlands more than 24 hours before the match should book a test for their arrival under ‘Other’ and specify an activity time around 24 hours after their arrival time so they will be offered suitable appointment times. You will then need to book a second test to ensure you are eligible to attend the match.

On the day of the match, supporters are recommended to visit bars and restaurants near Rijnkade 49, 6811HB, Arnhem (a short bus ride from the stadium), which will be open from midday until midnight. A testing facility is nearby at Corona Lab, Rijnkade 24, 6811EW, Arnhem. Supporters using this facility are advised to book tests well in advance and early in the day. Home supporters will use this test facility, so it is expected to be very busy. Alternatively, supporters can select testing facilities close to their accommodation by searching by zip code.

Supporters travelling from Amsterdam on the day of the match are advised to get tested before departing for Arnhem.

CoronaCheck app

Once a negative test result has been received by email it must be registered in the CoronaCheck app, which is available in English on Apple and Android devices. The app is used to present a QR Code generated by the negative test result that is required to gain entry to public venues, including the GelreDome where the match will be played.

Once CoronaCheck has been downloaded, follow the on-screen instructions until arriving at 'My certificates' and select 'The Netherlands'. From there select 'Add certificate', followed by 'A test certificate'. When asked where the test took place select 'Other test location' and enter the retrieval code sent by the test facility.

Once complete, a QR Code will be generated in the app and located in the ‘The Netherlands’ section of ‘My certificates’. Selecting 'View QR' will allow the presentation of the QR Code, which alongside photographic ID, will gain you entry to public venues.

Supporters who do not have a smartphone or who would prefer a printed QR Code can generate one here following a negative test result.

COVID-19 measures

While wearing a face mask in indoor public spaces is no longer mandatory, supporters aged 13 and over must wear them on public transport. Failing to do so may result in a €95 fine. Social distancing is no longer mandatory but remains strongly recommended.

Full details on Dutch COVID-19 measures can be found here.

Returning to the UK

Fully vaccinated individuals must arrange for a COVID-19 test to be taken on or before the second day of arrival in England. Guidance on booking a suitable test can be found here.

Supporters must also complete a Passenger Locator Form 48 hours prior to arriving in England. The form requires a code generated upon booking your return COVID-19 test, so this test must be booked before completing the form and travelling to the Netherlands.

Fully vaccinated individuals do not need to self-isolate on arrival in the UK.

Some airlines may require confirmation of necessary documents such as proof of vaccination, health declaration and Passenger Locator Form before issuing boarding passes.

Supporters are advised to allow extra time at the airport to account for increased processing time and to have printed copies of documents to reduce time spent at the border.

Visas and passports

Supporters travelling to the Netherlands for this match and returning within 90 days will not require a visa.

Supporters are reminded to check their passport is less than 10 years old and is valid for at least three months after the day of departure from the Netherlands.

Arnhem

While no areas are prohibited, supporters are advised to avoid the Korenmarkt area on matchday as it is where home supporters will gather. This includes Murphy’s Home, Bloopers and Mick O’Connell’s bars and surrounding streets. Ketelstraat, the city’s main shopping street, is expected to be busy on matchday so should also be avoided.

The Club’s Travel Line - 07917 880445 - will be available throughout the day and evening of the match for any supporters experiencing problems.

Photographic ID is required alongside proof of negative COVID-19 test results to enter public venues, so should be carried at all times.

The official currency of the Netherlands is the Euro.

Recommended area for supporters

On matchday, the area around Rijnkade 49, 6811HB, Arnhem, which will be a dedicated meeting point for Tottenham Hotspur supporters. Bars and restaurants will be open from midday until midnight.

Travel to GelreDome

GelreDome is close to a motorway and is not easily reached on foot.

Free, fully accessible shuttle buses will be available a few metres from the dedicated meeting point at Rodenburgstraat. Departing from 5.15pm, the shuttle service will take around five minutes to arrive at the stadium. Shuttle buses will also offer return journeys to the dedicated meeting point post-match.

Supporters who have driven to Arnhem are advised to park on the promenade at the dedicated meeting point and use shuttle buses to the stadium.

For those supporters arriving from Amsterdam or based in the centre of Arnhem, the dedicated meeting point is approximately a 10-minute walk from Arnhem Centraal train station. Alternatively, buses displaying GelreDome as their destination will depart from the train station directly to the stadium for €5. Taxis will also be available from the train station.

At GelreDome

The stadium will open at 5.15pm and the Visitors’ Section is accessed via Gate Q. On arrival, supporters should be prepared for the following checks:

- COVID-19 negative test result check using the CoronaCheck app (supporters who do not own a smartphone will be able to show a printed version of their negative test result)
- ID check (as with all other public venues, a physical ID will be required alongside a COVID-19 check, so supporters are advised to use a driving licence rather than a passport where possible)
- Match ticket check
- Body search

Supporters are advised to arrive in plenty of time to go through entry procedures in time for kick-off at 6.45pm.

Perspex screening is in place around the Visitors’ Section.

Accessibility

Wheelchair users will be greeted at the entrance to Gate Q by stewards and escorted to Gate M to enter the stadium. Accessible stewards from Vitesse Arnhem and Tottenham Hotspur will be on hand to offer any support required.

Shuttle buses in use for this match and other buses in Arnhem are fully accessible.

Comprehensive and tailored travel advice will be sent directly to all supporters with accessible needs.

Alcohol

Alcohol will be available pre-match and at half-time.

Bag Policy

Small bags are allowed into the stadium providing they are no larger than 30cm in length, 21cm in width and 10cm in depth. There is no storage facility for larger bags.

Flags

Flags and banners without poles are permitted providing they do not contain any offensive, discriminatory or political content or feature advertising. Flags will be checked by Vitesse Arnhem stewards before admission. Tottenham Hotspur stewards will be on hand to support if necessary.

Payments - cashless only

The Visitors’ Section of GelreDome only accepts cashless payments.

Battery packs

Supporters will be permitted to bring battery packs for mobile devices into the stadium.

Prohibited items

The following will not be allowed into the stadium:
- Animals
- Bottles 
- Cans
- Fireworks or pyrotechnics
- Food (snacks, such as crisps or chocolate are permitted)
- Glass or plastic bottles
- Helmets
- Lasers
- Large bags or suitcases
- Motorcycles
- Professional photography equipment
- Pyrotechnics
- Rollerblades
- Safety footwear
- Tools 
- Vuvuzelas
- Weapons

Leaving GelreDome

Once inside the stadium, supporters will not be permitted to leave until around 15 minutes after the final whistle.

Supporters can use the shuttle buses back to the dedicated meeting point where bars and restaurants will be open until midnight. Arnhem Centraal train station is approximately a 10-minute walk from the dedicated meeting point for those returning to Amsterdam or other destinations.

Spurs Respects

We are proud of our superb and loyal support at home and away. We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and act as considerate visitors to those who live and work in the cities and countries we visit. Please respect local customs and traditions by not placing flags or banners on local statues or monuments.

Please respect local COVID-19 measures and wear face coverings at all times when on public transport.

We recognise that most supporters want to watch a football match and not to listen to abusive or indecent language from the stands. Discriminatory behaviour which includes shouting, chanting or actions such as racist, sectarian, homophobic, sexist or anti-disability behaviour is unacceptable.

If you witness incidents like these, please notify a steward immediately.

We wish our supporters a safe and enjoyable trip and look forward to seeing you cheer on the team in Europe.