Information for fans travelling to Vicarage Road on New Year’s Day

Supporters making the trip to Watford for our Premier League fixture on New Year’s Day should be aware of the following information.

A reminder that we kick-off at 3pm, with gates opening at 1.30pm.

COVID-19 status certification

Following our recent announcement on the introduction of new Plan B protocols, all supporters over 18 attending a home or away match must make a declaration of their COVID-19 status via an online form.

Supporters only need to complete the form once for all home and away matches this season. Supporters who have not yet submitted their form can do so here.

In line with Premier League guidance, Watford will be conducting spot checks of the COVID-19 status of all supporters aged 18 and above, who must be prepared to present proof of full vaccination or a negative lateral flow test result in the 48 hours prior to kick-off.

As at Tottenham Hotspur Stadium, the best way to do this is by using the NHS COVID Pass via the NHS App. Supporters unable to use the app can present proof of status using the below methods:

• A printed PDF version of the NHS COVID pass.
• A negative COVID test result email or text message obtained within 48 hours of kick-off.
• A medical exemption certificate or letter.
• An NHS COVID Pass letter.
• An EU Digital COVID certificate.
• An international equivalent provided by your local governing body.

Supporters are asked to arrive in plenty of time to allow for checks on entry to the stadium.

Supporter Code of Conduct

Supporters are asked to read and agree to abide by Watford’s Code of Conduct which can be found here.

This includes following public health guidance, only attending the match if fit and well to do so and wearing a face covering in all indoor areas, other than when eating or drinking.

Scheduled travel disruption

Supporters are advised that there is no London Overground service from Euston to Watford Junction and no Bakerloo line service between Queens Park and Harrow and Wealdstone. West Midlands trains are operating from Euston to Watford Junction and the Metropolitan line is operating to Watford Underground station.

Supporters are advised to use TfL’s Journey Planner and New Year’s Day travel information to plan their journeys in advance.

Getting to Vicarage Road

Vicarage Road is served by three stations. Watford High Street is a 10-minute walk, while Watford Junction is around a 20-minute walk. Watford Underground station, served by the Metropolitan line, is a mile from the stadium.

Entrance to the stadium

The visitors’ section is located in Blocks VRS1-VRS2 in the Vicarage Road Stand and accessed via turnstiles 15-20.

The visitors’ Ticket Office is located next to the visitors’ section.

Unless exempt, supporters are required to wear a face covering on the approach to the turnstiles.

Accessibility

Watford’s Accessibility Statement can be found here.

The Vicarage Road Stand has 30 wheelchair spaces at an elevated level for visiting supporters, 10 towards the back of the stand and 20 towards the front. Nine easy access spaces for ambulant disabled supporters are located towards the back of the stand and 11 towards the front. These spaces are accessed via eight steps, which have handrails.

Supporters located towards the back of the stand can enter the stadium via the accessible entrance next to turnstiles 15-18. Supporters located towards the front can enter the stadium via the accessible entrance via turnstiles 23-34 in the Sir Elton John Stand.

Both areas have RADAR operated accessible toilets. Supporters without their own RADAR key will be able to request one from a steward.

Accessibility Stewards will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.

Refreshments

Concessions in the visitors’ section will be serving food and hot and cold drinks.

Alcohol

Due to limited concourse space, no alcohol is available in the visitors’ section of Vicarage Road.

Visiting supporters’ pub

The designated pub for visiting supporters is The Oddfellows, which is around a six-minute walk from the stadium. Its address is 14 Fearnley St, Watford, WD18 0RD.

Cashless payments

Vicarage Road is a cashless stadium. All major debit and credit cards are accepted as well as Apple Pay and Google Pay.

Flags and banners

Banners and flags will only be permitted in the stadium with prior approval. To request permission, supporters should email a photograph of the flag or banner with its fire safety certificate to yourvoice@watfordfc.com.

Bag policy

Bags larger than A4 size (210mm x 297mm) will not be permitted into the stadium.

Reporting anti-social behaviour

To report any anti-social or discriminatory behaviour while at Vicarage Road, supporters can text details to 07825535269 with a description of the incident and block, row and seat details.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions and Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50 per cent reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.