
Spurs v Liverpool - information for fans
Thu 13 September 2018, 10:47|
Tottenham Hotspur
Information for fans attending our Premier League match against against Liverpool at Wembley Stadium, connected by EE, on Saturday.
A reminder that we kick-off at 12.30pm.
Important ticket information
We should like to remind Season Ticket Holders that Stadium Access Cards for the 2017/18 Season WILL NOT work for this fixture.
Please do not bring any Stadium Access Cards to this match. Entry to the stadium will be by means of paper or printed eTicket ONLY. If you have selected a print at home eTicket, please remember to print the ticket. You will not be able to access the stadium by means of showing a ticket on your phone.
Tickets selected as paper ticket at the point of purchase have been sent to the lead booker's address. Tickets selected as print at home (Ticketfast) at the point of purchase will have been emailed to the lead bookers email address. These tickets will need to be printed out on A4 paper to scale.
If you have issues with your print at home or paper tickets, then please CLICK HERE for information.
Ticket latest
Tickets are now on Restricted General Sale for our Premier League home match against Liverpool match which will be played at Wembley Stadium on Saturday 15 September in a 12.30pm kick-off.
To buy a ticket, supporters will need to have been registered on our ticketing database before 1 July 2018. Up to six tickets can be purchased per transaction for this match, subject to availability.
Ticket prices for the Liverpool fixture will be the same as Category A level pricing from the 2017/18 season.
Engineering works, London Underground
Due to pre-planned engineering works there will no service on the Metropolitan, Hammersmith & City and Circle lines between Baker Street and Aldgate which may cause some disruption to your journey to and from Wembley Stadium on Saturday.
Full details and advice for pre and post-match travel are below...
Welcome back and well done, Sonny!
Heung-Min Son returned triumphant to Hotspur Way this week after winning the Asian Games with South Korea. Our all-action forward, 26, captained the side and provided both assists in a 2-1 victory over Japan after extra time in the gold medal match at Pakansari Stadium in Indonesia.
Sonny will be receiving special recognition from the Club with a pitchside presentation ahead of kick-off.
Ray Clemence at half-time
Legendary former goalkeeper Ray Clemence is our special guest at half-time. Ray, who recently turned 70, won the lot at Liverpool between 1967-81 (including five titles and three European Cups) before making 337 appearances in our colours between 1981-87, winning the FA Cup in 1982. Ray also won 61 caps for England. He will be presented to fans and interviewed pitchside.
'Unofficial' tickets
We strongly advise supporters not to purchase tickets from any unofficial sources – either via unofficial websites or from touts outside Wembley Stadium.
We are aware of supporters purchasing tickets for our matches at Wembley through unofficial means, which often results in disappointment at being unable to access the stadium.
Further information can be accessed via Ask Spurs - click on the link below - including a link to our official ticket outlet and a list of prominent unofficial sellers.
Avoid queues - arrive early/bag policy
We strongly advise supporters to arrive as early as possible at Wembley Stadium, connected by EE.
We recommend all fans arrive at a Wembley transport hub no later than 90 minutes before kick-off. For example, from arriving at Wembley Park station to passing through all increased security checks will take in the region of 45 minutes. These increased security procedures have been in place for some time and they will not be reduced or compromised in the event of queues forming before kick-off.
Turnstiles open 90 minutes before our 12.30pm kick-off against Fulham with Premium areas open at 10.30am.
Every supporter entering the stadium will be searched before entry and this will not be compromised in the event of queues building, even if the match has started - there will be no exceptions.
Wembley encourage all supporters NOT to bring bags to the stadium wherever possible.
Small bags or rucksacks which are 30 x 30cm are permitted into the stadium.
Please be aware that there are no locker facilities to store items.
Please help the staff at Wembley get you into the stadium as quickly as possible by trying to avoid bringing bags and having your coat open ready to be searched, as well as having your tickets ready to be scanned at the turnstile.
Thanks, as always, for your understanding.
Cashless at Wembley
Please note that Wembley operates a cashless service, which will reduce your waiting time for all concessions and will enhance your matchday experience. The Wembley Store will also operate a cashless service for this match. Cash will not be accepted within this store.
Further details of cashless payments at our retail outlets in the retail section below.
Travel - engineering works, London Underground
Due to pre-planned engineering works there will no service on the Metropolitan, Hammersmith & City and Circle lines between Baker Street and Aldgate which may cause some disruption to your journey to and from Wembley Stadium on Saturday.
Pre-match
Supporters travelling to the match using Euston or King's Cross St Pancras are advised to alight Tube or Rail services and walk west along Euston Road or use local bus services 18, 30 or 205 to Baker Street. From there use Metropolitan line services to Wembley Park station.
Supporters who would usually travel to Liverpool Street on Greater Anglia routes should instead alight at Stratford and change for the Jubilee line directly to Wembley Park. Supporters who travel on to Liverpool Street will be directed to the Central line and advised to change at Bond Street for Jubilee line services to Wembley Park. A normal Saturday service will operate on all other routes.
Post-match
After the match, queues into Wembley Park station will take longer to clear than normal. This is to prevent overcrowding at both Wembley Park and Baker Street stations. Please be patient and listen carefully to announcements from London Underground, Metropolitan Police and Wembley Stadium staff when queuing on Olympic Way.
Alternatively, supporters can use the Bakerloo line or London Overground services from Wembley Central station or use Chiltern Railways services from Wembley Stadium station. The usual managed queueing systems will be in operation at both these stations.
Supporters who do elect to use Wembley Park station and are travelling to Euston or King's Cross St Pancras are advised to use Metropolitan or Jubilee line services to Baker Street and continue your journey by foot or use local bus services 18, 30 or 205. Supporters who are travelling to Liverpool Street are advised to travel on the Jubilee line directly to Stratford and interchange for connecting services.
Supporters using Metropolitan line services to Baker Street for onward travel in central London are advised to interchange onto Bakerloo line services for a quicker and easier journey, as Jubilee line trains are expected to be extremely busy on arrival from Wembley Park. If you are travelling back to London Bridge or Waterloo, please use the Jubilee line from Wembley Park as space to board these services will be very limited at Baker Street.
You may wish to stagger your journey by taking advantage of the shops and restaurants in the adjacent London Designer Outlet.
Travel information - Spurs v Liverpool
Wembley Stadium is a public transport destination.
We would recommend all supporters attending the match visit Wembley's 'Getting Here' page to get more information about travelling to the stadium, or download the Stadium Mobile App which provides a dedicated journey planner and live travel information.
More information about the various transport hubs can be found below...
As a public transport destination, the stadium is served by several major transport connections. It is an easy 10-minute walk from Wembley Park station, 12 minutes from Wembley Central station and very close to Wembley Stadium station.
All stations have direct services from Central London and connections beyond.
Wembley's stations
Wembley Park station
Wembley Park underground station is served by both the Metropolitan and Jubilee Lines. On arrival at Wembley Park, stairs from the ticketing hall will guide you down onto Olympic Way from where the stadium will be clearly visible. A 10-minute walk will bring you to the front of the stadium.
Wembley Central station
This station has both Underground and Overground services. It is served by the Bakerloo Underground line, London Overground and national rail services, and connects to stations including Euston, Watford Junction and Willesden Junction.
Wembley Stadium station
Wembley Stadium station is on the Chiltern train line. This line services the Midlands, Oxfordshire and Buckinghamshire. London trains on this line depart from Marylebone station. On arrival at the station, the stadium will be clearly visible. Lifts or stairs will take you from the platforms up onto street level.
London Underground information - Spurs v Liverpool
Wembley Park
No Metropolitan line service between Baker Street and Aldgate. Normal Jubilee line services.
Wembley Central
Normal Bakerloo, Overground and Southern services. Circle and Hammersmith & City line closures.
Rail information - Spurs v Liverpool
Greater Anglia have advised us of the following services operating in connection with Saturday's match at Wembley:
- Hertford East, Cambridge and Stansted Airport services will operate as the normal timetable
- Bishop's Stortford to Stratford services will operate as the normal timetable
- Southend Victoria services will have a bus replacement service in operation between Southend Victoria and Shenfield (overhead line renewals)
- Braintree services will have a bus replacement service in operation between Braintree and Witham (track renewals)
- Clacton-on-Sea, Ipswich and Norwich services will have a bus replacement service in operation between Ingatestone and Marks Tey (track renewals)
- Colchester services will have a bus replacement service in operation between Chelmsford and Marks Tey (track renewals)
Please check Greater Anglia's website or Twitter account @greateranglia for more timetable details and service updates.
Arriving by car
We strongly advise against driving to Wembley as there will be no parking available at the stadium or in the surrounding streets.
The limited parking spaces at the stadium are reserved for coaches, disabled visitors and event owners and are all pre-booked.
Brent Council operates a Wembley Stadium Event Day Protective Parking Scheme in all roads within an approximate 1.5 mile radius of the stadium. Operational on major event days only, the scheme is designed to minimise disruption and protect local residents and businesses from illegal parking from visitors to the stadium.
This means any visitors driving to events at Wembley Stadium will NOT be able to park in the surrounding streets. Brent Council has made it clear that illegally parked vehicles will be issued with large parking fines and will also be towed away.
In addition, Metropolitan Police may have security measures on approach roads on major event days which may also hinder a journey by car.
Car parking
If you are arriving by car, the car park lay-out at Wembley is HERE. If you’re accessing the Yellow Car Park via the A406 North you should do so via Great Central Way or Drury Way. Vehicles accessing Red Car Park should do so via Neasden Lane.
The Popin Forecourt area will be used for spectator pick-ups/drop-offs for this fixture, the postcode is HA9 0HF.
Park & Ride
For information and availability on Park & Ride/tube/train opportunities please refer to the stadium's 'Getting Here' page HERE.
Bus
Local buses to the stadium include 18, 83, 92 and 224.
Please note that London buses no longer accept cash, therefore any supporters travelling by bus will need to pay for the fare using an Oyster card or contact less payment card. A single adult fare is £1.45.
Spurs Respects
We are justly proud of our superb and loyal support at home and away.
We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and to act as considerate neighbours and visitors to those who live and work in the areas we visit.
If you witness any form of anti-social, abusive or discriminatory behaviour, crime, vandalism, violence, the use of smoke bombs or pyrotechnics close to you at any of our matches, please send a text to 87474 along with your location (block/row/seat) and the location of the offence (block/row/seat).
Text 87474 with - FOUL (language & behaviour); RACISM (racist chanting & shouting); HPH (homophobic chanting); DRINK (drinking alcohol in view of the pitch); SMOKE (smoking in the stadium); STAND (standing up); PYRO (use of or intended use of any pyrotechnic or smoke bomb).
Retail information
Official Club merchandise will be available to purchase from a host of retail outlets at Wembley.
We strongly urge fans seeking to purchase Club merchandise on matchdays to do so only from the official retail units, official Wembley Store or the retail kiosks within the stadium.
We are aware of unofficial Club products being sold on matchdays and such items are likely to be made from inferior materials, failed to have had the appropriate health and safety testing carried out and are unlikely to have followed the acceptable manufacturing codes of conduct.
Official Tottenham Hotspur products will always feature one or a combination of official labels, tags and holograms. In addition, the words ‘Official Merchandise’ should be present on the packaging or label.
Spurs Shop at Wembley
Spurs will take over the Wembley Shop from 14-16 September. Limited FA/England products will be available during this time.
Opening hours:
Friday 14 September - 10am-6pm
Saturday 15 September - 9am-5pm
Sunday 16 September - 10am-4pm
Matchday retail locations
Internal
Level 1 - Blocks 108/128/137 - from gates open until 2.30pm
Level 2 - Blocks 206/248 - from gates open until 2.30pm
Level 5 - Blocks 509/517/536/544 - from gates open until 2.30pm
External
Wembley Shop, Level B1, east side of the stadium - 9am-5pm
Concourse
Turnstiles B/D/P - 9.30am-3pm
Cashless
- No retail units will accept cash at Wembley.
- The Wembley Shop will be cashless through the duration it is operating as a Spurs Shop.
- Spurs Gift cards will be accepted at Wembley and can be redeemed in the Wembley Shop.
Printing
- Wembley Shop only.
- Printing is available on all new Spurs 2018/19 kits.
Customers will be able to have the following printed on their shirts:
- Premier League badges
- Players' names and numbers
- There are no personalisation options at Wembley.
Pre-printed shirts
- Wembley Shop only for Home/Away/Third kits.
Refunds/exchanges
- Exchange and refunds are not available at Wembley.
Retail corporate hospitality
- Limited corporate hospitality will be available.
- This is a non-10% discount match.








