The Club is searching for match day Fan Liaison Staff to act as key promoters for the Club. The staff will have the crucial public facing responsibility of representing the Club by meeting and greeting supporters all around the stadium and at key off site locations. They will also be involved in ensuring the safety of everyone attending events at the stadium, remaining courteous and helpful at all times, and being proactive in reporting and handling any issues.
We are looking for candidates who are confident, proactive and remain calm under pressure. All candidates should be familiar with the local area and community and they should be able to communicate clearly and effectively to supporters, visitors and key Club personnel. Fluency in a second language is helpful but not essential.
All candidates should be flexible and able to take on work during First Team home matches, to include Saturdays, Sundays, mid-week evenings and Bank Holidays. They should also be of legal employment age and have the right to work in the UK.
To apply, please email a CV and short covering note, to: firstname.lastname@example.org
Tottenham Hotspur Football Club welcomes applications from everyone regardless of age, disability, race, colour or ethnic and national origins, religion or belief, or sexual orientation.
The Club is searching for Match Day Sales Assistants to work in its busy stadium shops during the 2016/17 season. Successful candidates will be involved in selling merchandise, providing excellent customer service, operating tills and handling cash, replenishing stock, and maintaining great shop floor presentation.
We are looking for candidates who are confident, self-motivated, service-oriented and are willing to work as part of a team. Full training will be given, but some good customer service and/or retail experience is an advantage.
All candidates should be flexible and able to work during all First Team home matches, to include Saturdays, Sundays, mid-week evenings and Bank Holidays. They should also be of legal employment age and have the right to work in the UK.
To apply, please email a CV and short covering note, to: Mandeep.email@example.com
Closing deadline for applications is 15 August but you are encouraged to send your application in as soon as convenient.
We welcome applications from everyone regardless of age, disability, race, colour or ethnic and national origins, religion or belief, or sexual orientation.
The Club is searching for Match Day Retail Security Assistants to work in its busy stadium shops during the 2016/17 season. Successful candidates will be involved in greeting customers at entry points, checking bags upon alarm activation, being vigilant on the shop floor to prevent thefts, and approaching customers who may be involved in suspicious activity.
We are looking for candidates who are confident, self-motivated, service-oriented and are willing to work as part of a team. Full training will be given, but some customer service experience is an advantage.
To apply, please email a CV and short covering note, to: Mandeep.firstname.lastname@example.org
Closing deadline for applications is 15 August, but you are encouraged to send your application in as soon as convenient.
MEGASTORE – WHITE HART LANE
An opportunity has arisen for a bright and enthusiastic person to join the team at the Club’s Megastore in Tottenham as a full time Retail Assistant. The position would suit a candidate who values great customer service and satisfaction and who enjoys dealing and interacting with the general public.
All applicants must have a flexible attitude and be team players. The hours of work are 9.30am to 5.30pm, 35 hours per week in total, to include weekend work.
Closing deadline 12 August 2016
To apply, please send a full CV and short covering note, to Abbie Jordanou at email@example.com
Alternatively, please send a hard copy of your CV to the following address:
Tottenham Hotspur Football Club
Bill Nicholson Way
748 High Road
The Club is seeking two bright and energetic Telesales Executives to work within its Hospitality Sales department, so as to cater for the increased sales opportunities generated by the new stadium project.
The two Execs will be primarily focused on maximising appointments to the Spurs Marketing Suite through targeted Telesales. They will also sell Corporate Box and Premium Lounge offerings for the new stadium, either meeting or exceeding their individual targets.
The positions will involve full time hours to include shift-work during occasional early mornings, evenings, weekends and/or Bank Holidays, so flexible candidates are sought. It is essential that all applicants have an interest or desire to work in sales.
Contact existing, lapsed and prospective customers with a view to securing viewings to the Spurs Marketing Suite
Identify and proactively instigate telesales client interactions through reliable research
Deliver on individual and team sales targets
Facilitate the delivery of individual sales and appointment targets
Represent the Club positively at match days, PR events, exhibitions and conferences, with a view to maximising sales
Negotiate closure of all sales and manage handover to Sales Support Team
Deliver timely sales reports to line manager
Track weekly performance against agreed targets and manage sales pipeline
Support the Hospitality sales team during periods of peak activity, as required
REQUIRED PERSONAL ATTRIBUTES
• Excellent communicator with impeccable telephone manner
• Gifted negotiator and influencer
• Creative, energetic and target driven
• Thrives under pressure
• Can work under own initiative but is a supportive team member
REQUIRED SKILLS AND EXPERIENCE
At least 1 year’s experience in a customer facing or telesales role
Experience of strategic prospecting and cold calling capability at executive level
To apply, please send a CV and covering letter of no more than 500 words, to firstname.lastname@example.org. In your cover letter, please include:
Reporting Structure: The job holder will report to relevant Senior Manager within Tottenham Hotspur Foundation (THF) and liaise closely with Macmillan.
Maternity cover, fixed term 37 Hour per week contract (Barnet). This may include Evening & Weekend work.
Salary will be offered at £22-24k pa
To deliver MacMillan and Tottenham Hotspur Foundation Physical Activity Referral service to people affected by cancer, facilitating group exercise classes and gym based 1-1 sessions.
Daily contact with patients to establish a rapport and gain the individual's trust will be essential at the initial consultation, where the post holder will be expected to complete basic health and psychological assessments, along with agreeing SMART goals. Recognition of the issues common to the referred clients is important to establish this relationship.
Instructors will also be expected to deliver group based exercise classes, requiring group facilitation skills as well as excellent engagement and verbal communication skills.
The post holder may be required to promote the service to referring health professionals and patient support groups to generate interest in the service. Whilst also promoting the benefits to patient support groups of being active.
Patients may be referred with a wide range of medical conditions; physical and mental. This will require a high level of awareness and sensitivity, when making lifestyle recommendations to individuals. The acknowledgement of peoples' barriers must be addressed in order to effectively influence their behaviour change.
You must have a minimum of 3 years experience of delivering sporting activities within community settings, schools and holiday provisions.
You will have good organisational and time management skills, and have a good knowledge of the Greater North London area. You will hold a valid First Aid and Safeguarding certificate.
Full UK driving license is desired and access to transport.
Tottenham Hotspur Foundation is committed to equality and to safeguarding and promoting the welfare of children (under 18s). The Foundation expects all staff to share this commitment, including applicants for this position.
This position is subject to DBS Disclosure at Enhanced level with children’s barred list check.
Tottenham Hotspur is an equal opportunities employer.
If you are interested please send a covering letter and CV to email@example.com
Application closes 8 August 2016
CONTRACT: £24,000 pa, 12-month contract, full-time
DEPARTMENT: Employment & Skills, Tottenham Hotspur Foundation
REPORTS TO: Employment & Skills Manager
At the Foundation, we create opportunities that change lives of those living in our local community. We work with a wide range of age groups from primary school children and their parents to older people living in sheltered accommodation. However, education and employment opportunities are at the heart of what we do.
Through our strong links with local educators, employers and government, we work with young people aged 16-24, helping them to develop, gain qualifications and progress on to apprenticeship schemes and accessible routes to employment and education.
The Skills Funding Agency (SFA), part-funded by the European Social Fund (ESF), has developed a programme in North London to engage and support young people Not in Employment, Education or Training (NEET) and facing barriers to learning and employment. The Foundation will support young people facing barriers to work or learning, address barriers to inclusion, and help them progress to and retain in education and/or employment.
To read the full job description - please download this file.
To apply, please send your CV and a covering letter to firstname.lastname@example.org with the subject line: Employment & Education NEET Adviser.
Closing date: 5 August
Tottenham Hotspur Foundation is offering you the opportunity of a Coaching Traineeship at White Hart Lane stadium.
During this 12 week traineeship in Administration, Education, Health or Community Development you will be placed with the appropriate team in the foundation office during the 12 week placement.
The eligibility criteria we are looking for is, 16-18 year olds, unemployed and not in full time education. Next to this, you cannot hold a qualification higher than a level 2 or equivalent.
The Traineeship has 3 key elements:
Position: Full Time Community Coach
To secure a place or/and an information pack please contact: Mathijs Leenhouts email@example.com.
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