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  • Our Cookie Policy

    Our Site, New Stadium site and Shop uses cookies to collect certain information about our website visitors automatically. Cookies are small text files that store basic information that a website can use to track on-line traffic flows, recognise repeat site visits and record information about your on-line preferences. They often include an anonymous unique identifier that is sent to your browser from our Site and/or Shop, which is then stored on your computer's hard drive. Cookies do not attach to your system and damage your files but observe user behaviour and compile aggregate data that we then use in order to improve the Site and the Shop. We also use cookies to measure the effectiveness of advertising.

    There are two broad categories of cookies – ‘first party cookies’ and ‘third party cookies’. First party cookies are cookies that are served directly by the website operator to your computer and are used only by the website operator to recognise your computer when it revisits that site. Third party cookies are served by a service provider on behalf of the website operator and can be used by the service provider to recognise your computer when it visits other websites. Third party cookies are most commonly used for website analytics or advertising purposes.

    We also collect certain information automatically about visitors to our Site and Shop, as described in the section headed “Cookies” below.

    Cookie type

    Name

    Website used

    Purpose

    More Information

    Memory cookie (a first party cookie)

    PHPSESSID
    SUB00001_SBASKET
    ServerID

    Spurs Shop, Soccer schools

    This cookie allows you to use our Site and Shop in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted between visits.

    Google Analytics (a third party cookie)

    • _utma
    • _utmb
    • _utmc
    • _utmz
    • _pk_id..23f9
    • _pk_ses..23f9

    Spurs Shop

    These cookies are set by Google, Inc. and are used to collect information about how visitors use our Site and Shop. We use this information to compile reports and to help us improve the Site and Shop. The cookies collect information in an anonymous form, including the number of visitors to the Site and Shop, where visitors have come to the Site and Shop from and the pages they visited.

    View an overview of privacy at Google and how this applies to Google Analytics 

    Optimost Testing Cookie (Online Testing Cookie)

    Cookies Starting With - op674

    Spurs Shop

    These cookies are used to test different layouts of pages to enhance your experience on the website.

    Google Analytics Demographics and Interest Reporting

     

    Spurs websites

    Includes data on your users' demographics (age, gender) and interests (affinity categories, other categories)

    Anonymised data used to look at trending. Google gives users the ability to prevent their data from being collected and used by Google Analytics

    For more information on Policy requirements for Google Analytics Advertising Features,
    click here

    Google Remarketing Cookie (third party cookie)

    Spurs Shop and spurs website

    Webgains Affiliates - We sometimes advertise on third party websites and these cookies give us information on how you found our website and which website you came from. This helps us identify which websites are sending us the best traffic and we reward them based on this.

    Memory cookie (a first party cookie)

    Spurs Shop and spurs website

    Google Remarketing Cookie - On some of our pages online we place tags to see what you are viewing. Using this information we use this in our online marketing to help make sure that the ads you see around the web are relevant to what you have been viewing and are interested in.

    Memory cookie (a first party cookie)

    sf_sso

    Soccer Schools

    Currently in place to retain the signed in status for soccer school site only.

     

     

     

     

     

    Session cookie

    UIC

    Spurs TV

    shows that a user is logged in and contains no identifying information

    Memory cookie (a first party cookie)

    TBC

    Tottenhamhotspur.com

    Retains members being signed into Tottenhamhotspur.com only for 30 days

    Session cookie

    SIC

    Spurs TV

    shows that a user is logged in and contains no identifying information for SSL domains

    Session cookie

    uv_******

    Spurs TV

    Tracks the users recommended bit rate and also the recommended settings i.e Captions

     

    Memory cookie (a first party cookie)

    USER

    Spurs TV

    contains information: user name, email, login name, subscription status.

    Session cookie

    cq-sync-tottenhamhotspur

    eticketing

    created on landing on the site.

    Session cookie

    tottenhamhotspur

    eticketing

    created when logged in or basket created

    Google Analytics (a third party cookie)

    • _utma
    • _utmb
    • _utmc
    • _utmz

    eticketing

    • __utma - Google Analytics tracking cookie, expires immediately
    • __utmb - Google Analytics tracking cookie, expires in 30minutes
    • __utmc - Google Analytics tracking cookie, session cookie, expires at end of session
    • __utmz - Google Analytics tracking cookie, expires in 6 months, 12 hours and 30minutes

    Session Cookie

    • JSESSIONID
    • TESTCOOKIE
    • cy_track_user
    • new_id
    • other
    • trx_id

    eticketing

    For electronic transactions

    • JSESSIONID - secure.barclaycard.co.uk - 3rd party, used for payment
    • TESTCOOKIE - secure.barclaycard.co.uk - 3rd party, used for payment
    • cy_track_user - secure.barclaycard.co.uk - 3rd party, used for payment, expires 2079
    • new_id - secure.barclaycard.co.uk - 3rd party, used for payment
    • other - secure.barclaycard.co.uk - 3rd party, used for payment
    • trx_id - secure.barclaycard.co.uk - 3rd party, used for payment

    Session cookie

    • uid
    • uvc
    • uit
    • psc
    • pid

    eticketing 

    For bookmarking

    • uid - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc.
    • uvc - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc.
    • uit - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc.
    • psc - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc.
    • pid - addthis.com, bookmark and share cookies from addthis, facebook, twitter etc.

    Session Cookie

    _atuvc

    main website

    For bookmarking via social 

    AddThis: The __atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behaviour for users.

    Session cookie

    EkAnalytics

    EktGUID

    main website

     

    CMS Analytics - not used

    Unique session identifier

     

    session cookie

    thcfn
    thcid
    thcn
    thmn
    ths
    thtype
    vmb

    main website

     
    Membership Login cookies

     

    session cookie

    Session_id

    spurs tv video player (Invideous player)

     

    retains users login details for monthly subscription player

     

    All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.

    Cookie settings in Internet Explorer
    Cookie settings in Firefox
    Cookie settings in Chrome
    Cookie settings in Safari

    We do not recommend turning cookies off when visiting tottenhamhotspur.com, as this will prevent you from signing in, and using many of the services on the site.

    To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout  

    You have the right to choose whether or not to accept cookies and to set your own cookie preferences on your computer. These preferences can be to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. However, by opting not to receive cookies at any time, certain features of the Site and Shop cannot be provided and so accordingly you may not be able to enjoy the Site and Shop to their fullest. All web browsers are different and to learn how to change your cookie preferences, check the "Help" menu of your browser.

    ·         For further information about cookies and how to control their use, please visit the following third party educational resources:www.allaboutcookies.org and www.youronlinechoices.eu.