AccessibilityTottenham Hotspur Stadium

Fri 06 March 2020, 11:45|Tottenham Hotspur

Supporters travelling to Germany for our Champions League Round of 16, second leg against RB Leipzig on Tuesday (10 March) are advised to take note of the following important information.

Kick-off is 9pm local time in Germany (8pm UK).

Leipzig

No areas of Leipzig have been identified as ones which should be avoided by supporters. We recommend fans familiarise themselves with the government’s travel advice for Germany.

The Club’s Travel Line - 07917 880445 – will be available throughout the day and evening of the match for any supporters experiencing problems.

Fans are recommended to base themselves in Markt (Market Square) in central Leipzig, which has a range of bars, cafes and restaurants and good transport links to the Red Bull Arena.

While ID will not be required to enter the stadium, supporters should have some form of ID in their possession while in Germany. A passport or driving licence will suffice.

The official currency of Germany is the Euro.

Coronavirus health advice

We recommend supporters familiarise themselves on the latest health advice for visiting Germany.

Getting to the stadium

The Red Bull Arena is a 20-30 minute walk from central Leipzig and can also be reached by bus or tram. The cost of all forms of public transport is included in match tickets.

Dedicated buses, referred to as Fan Shuttles are available to take supporters to the stadium. Buses will depart for the stadium from two points, Richard-Wagner-Platz and Leipzig Hauptbanhof (Leipzig central station) in central Leipzig. Buses will begin running from each location at 6.30pm and run until 8pm, taking approximately 10-15 minutes to get to the Red Bull Arena.

Post-match, buses will depart from the stadium drop off point, returning to their original pick up points. All buses are wheelchair accessible and the cost of travel is included in the match ticket.

Richard-Wagner-Platz is a short walk from Markt and buses will depart on the road named Goerdelerring. Fan Shuttle signage will be present to indicate where buses leave from.

Buses from Leipzig Hauptbanhof will depart from Kurt Schumacher Straße (on the west side of the station) and the departure point will have Fan Shuttle signage in place.

Buses will arrive at the north end of the stadium, approximately a five-minute walk from the Guest Area.

Alternatively, supporters spending time in Markt can take a two minute train journey from Markt Station to Leipzig Hauptbanhof, from where trams 18 and 19 take 10 minutes to the Am Sportforum Ost stop , which is approximately a 5-10 minute walk from the Guest Area (visiting supporters’ area) entrance. Trams 3, 4, 7, 8 or 15 go to Am Sportforum Sud, to the south of the stadium and a slightly longer walk to the Guest Area. The cost of all public transport is included in match tickets, which can be presented to ticket inspectors.

A music concert is taking place at the nearby QUARTERBACK Immobilien ARENA on the evening of the match which may cause delays in getting to the stadium.

Supporters are advised to depart in plenty of time to arrive at the stadium by 8.15pm.

At the Red Bull Arena

The stadium will open at 7.30pm. The Guest Area is comprised of Blocks 39-42 in the lower tier of the North West corner of the stadium.

As previously communicated to ticket purchasers, because of the design of the stadium, there are a total of 168 steps, split into three sets of 56 between the entrance of the stadium and its concourse. Supporters will need to ascend 112 steps and descend 56 steps when entering the stadium, using the same steps in reverse to leave.

Supporters with Category 1 tickets will be located in the East or West Stands (Sektors A and C respectively) and should check tickets for guidance.

RB Leipzig stewards will conduct ticket checks outside turnstiles with searches of supporters taking place inside. Tottenham Hotspur stewards will be present at the entrance and inside the stadium, designated as Visiting Fan Support.

Safety netting is in place across approximately half of the visiting area.

Accessibility

Wheelchair spaces and ambulant disabled seating is located in Sektor A, in the East Stand, where lifts are available to gain entry to the upper tier. A Tottenham Hotspur Access Steward will be permanently based in this area.

Public transport in Leipzig is accessible and can be used by wheelchair users to get to the stadium.

Comprehensive and tailored travel advice will be sent directly to all supporters with accessible needs.

Alcohol

Ordinarily alcohol is not served to visiting supporters at the Red Bull Arena for Champions League matches, but following a request from the Club, it will be available.

Bag policy

Small bags are allowed into the stadium. Larger bags can be left at a bag drop outside the stadium, for which there is no charge. A free drop facility is available at the Guest Area turnstiles for anyone in possession of a larger bag.

Flags

Flags and banners without poles are permitted but will be checked by RB Leipzig stewards before admission. Tottenham Hotspur stewards will be on hand to support if necessary.

Payments

Kiosks will accept card and cash payments for food and drinks.

Prohibited items

The following will not be allowed into the stadium:
- Aerosols
- Animals
- Battery packs/power banks*
- Flagpoles
- Glass bottles
- Helmets
- Large bags
- Laser pointers
- Megaphones
- Promotional materials or clothing
- Pyrotechnics
- Paper rolls
- Professional audio or visual recording equipment
- Umbrellas larger than 30cm when folded
- Weapons

*Fans who have brought a battery pack/power bank to the stadium will be able to leave it with a Tottenham Hotspur steward at the visiting supporters’ ticket office outside the Guest Area entrance for collection post-match. This will only apply to these items.

Leaving the stadium

There are no plans to hold back supporters after the match.

Supporters can return to central Leipzig via the same shuttle buses and trams used to get to the stadium.

Public transport runs through the night in Leipzig, with a combination of trams and buses. Journeys can be planned here.

Spurs respects

We are justly proud of our superb and loyal support at home and away. We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and act as considerate visitors to those who live and work in the cities and countries we visit. Please respect local customs and traditions by not placing flags or banners on local statues or monuments.

We recognise that most supporters want to watch a football match and not to listen to abusive or indecent language from the stands. Discriminatory behaviour which includes shouting, chanting or actions such as racist, sectarian, homophobic, sexist or anti-disability behaviour, is unacceptable.

If you witness incidents like these, please notify a steward immediately.