#ClubAnnouncement #NewStadium #PremierLeague #Tickets #Information

Introducing our new and improved match ticket sales process for 2019/2020

Thu 04 July 2019, 12:22|Tottenham Hotspur

• Match ticket sales windows streamlined to improve purchase process
• There will be just seven on-sale windows for the season as opposed to 19, with tickets to two or three matches available in each
• Ticketmaster will be introducing a new and improved online queuing system to support the new process
• Become a One Hotspur Member today to take advantage

We are pleased to confirm a new and improved ticket sales process for all home Premier League matches during the 2019/2020 season.

There will now be just seven on-sale windows throughout the season in which tickets to two or three matches will be put on sale at one time. This is a change to previous seasons when we have had 19 individual on-sale dates. All matches will continue to be sold individually and NOT as packages.

The new process aims to reduce the time supporters are required to dedicate to purchasing tickets and the need to track multiple windows and on-sale dates. It also allows the Club greater flexibility when planning ticket on-sale dates for cup fixtures throughout the season.

We have sought to plan the windows to ensure that the number of home Premier League fixtures on sale each month does not exceed the number per month from previous seasons. Additionally, there is no ticket sales window planned over the Christmas period and no more than one Category A priced fixture on sale in any one on-sale period.

We are also well aware that many supporters are frustrated with the current online queuing system and our ticketing partner, Ticketmaster, plans to have improvements in place later this year. We are working closely with them to bring these improvements in as early as possible.

2019/2020 Home Premier League Match On-Sale Dates

OPPOSITION	FIXTURE DATE*	PRICE CATEGORY	SALES WINDOW
Aston Villa	Sat 10 Aug	C	One Hotspur + Members: 10am, Mon 15 July One Hotspur Members: 10am, Tue 16 July
Newcastle United	Sun 25 Aug	B
Crystal Palace	Sat 14 Sep	B
Southampton	Sat 28 Sep	B	One Hotspur + Members: 10am, Mon 19 Aug One Hotspur Members: 10am, Tue 20 Aug
Watford	Sat 19 Oct	B
Sheffield United	Sat 9 Nov	C
Bournemouth	Sat 30 Nov	C	One Hotspur + Members: 10am, Mon 23 Sep One Hotspur Members: 10am, Tue 24 Sep
Burnley	Sat 7 Dec	C
Chelsea	Sat 21 Dec	A
Brighton & Hove Albion	Thur 26 Dec	B	One Hotspur + Members: 10am, Mon 28 Oct One Hotspur Members: 10am, Tue 29 Oct
Liverpool	Sat 11 Jan	A
Norwich City	Wed 22 Jan	C
Manchester City	Sat 1 Feb	A	One Hotspur + Members: 10am, Mon 25 Nov One Hotspur Members: 10am, Tue 26 Nov
Wolverhampton Wanderers	Sat 29 Feb	B
Manchester United	Sat 14 Mar	A	One Hotspur + Members: 10am, Mon 27 Jan One Hotspur Members: 10am, Tue 28 Jan
West Ham United	Sat 21 Mar	B
Everton	Sat 11 Apr	B	One Hotspur + Members: 10am, Mon 9 Mar One Hotspur Members: 10am, Tue 10 Mar
Arsenal	Sat 25 Apr	A
Leicester City	Sat 9 May	B

* All fixture dates are subject to change.

Price Categories

For the 2019/20 Season, our matchday ticket pricing will be;
• Category A (x5 fixtures) – see prices here →
• Category B (x9 fixtures) – see prices here →
• Category C (x5 fixtures) – see prices here →

Standard booking fees will apply upon purchasing a ticket.

One Hotspur Membership

Becoming a One Hotspur Member is the best way to ensure you have the opportunity to access home tickets next season – the matches are highly unlikely to reach a guest or general sale.

There are two ways that Members can purchase tickets for home matches:
1. During the dedicated One Hotspur+ and One Hotspur sales windows
2. Via our Ticket Exchange service. This is where Season Ticket Holders will list their unused seats for sale for Members to purchase at face value

The number of tickets available exclusively to One Hotspur+ members on a Monday sale will reflect the ratio of One Hotspur+ members we have. Based on current membership figures, it is likely that approximately 65% of available tickets will be released for sale to One Hotspur+ members, with remaining tickets being made available to all other Members on the Tuesday.

Further details on how to purchase tickets will be emailed to all One Hotspur Members ahead of each on-sale period.

Ticket Exchange

Ticket Exchange will be open for Season Ticket Holders to list their seats for resale for ANY home Premier League fixture later this month.

Seats which are listed for resale by Season Ticket Holders will then be made available to One Hotspur Members ahead of each fixture date. Season Ticket Holders will be able to ‘de-list’ their seat at a later date if they no longer wish to sell their seat – as long as the seat has not already been purchased by another supporter.

Sales via our Ticket Exchange platform will continue to open at the Club’s discretion and once the Members’ sales dates have passed. Updates on when Members are able to purchase via Ticket Exchange for each fixture will be communicated via Club channels.

The Club will monitor availability on Ticket Exchange for all matches and reserve the right to open up sales to non-members for selected fixtures throughout the season.

Read our full Ticket Exchange FAQs →