KAA Gent v Spurs - travel advice - updated
16 February 2017|Tottenham Hotspur
Travel advice and information for supporters travelling to Belgium for our UEFA Europa League, round of 32, first leg clash against KAA Gent. UPDATED at 12.15pm local time, Thursday.
UPDATE - 12.15pm local time in Belgium, Thursday
Please do not travel to the Ghelamco Arena without a ticket - this match has completely sold out and no tickets are available.
Turnstiles will be open for our fans at the stadium at 5pm local time. Fans should be aware that searches will be thorough and no large bags will be allowed into the stadium. Please leave enough time to facilitate searches. A reminder, we kick-off at 7pm local time (6pm UK).
Ghent city centre is an ideal place for fans to visit, whether spending one or more days in Belgium. It is less than an hour from Brussels or Bruges and is known as the ‘historic heart of Flanders’. Places to visit include St Bavo’s Cathedral, St Michael’s Bridge and its view of the Three Churches. The City has a unique lighting plan which makes it look truly magical and as a result, the city undergoes a luminous transformation at sunset. Along the quays are numerous cafes and restaurants to appeal to all tastes.
Getting to the stadium
The Ghelamco Arena is located in the south of Ghent, approximately five kilometres from the city centre. It is a 45-minute walk and 3.5 kilometres from Ghent’s main railway station, Gent-Sint-Pieters. The best way to reach the stadium is via public transport. You should take bus number eight, driving between Gent Zuid (city centre) and the stadium. These buses run every 15 minutes to the stadium and for the visitors’ entrance, you should take the last but one stop, ‘Proeftuinstraat’. After the match, buses will run until 11pm. There will be Supporter Liaison Officers from Gent in the city centre during the day if you have any queries regarding travel.
For those travelling via the official coach, you will be dropped off at the entry point and should note that the coach will remain where parked for the duration of the game. You may leave items on the coach at your own risk.
May we remind fans that if you do not have a ticket for the match, you should NOT go to the stadium. The game is sold out and you will not be able to gain entry without a valid ticket.
The stadium will open at 5pm and on arrival, you should make your way to entrance G. There are only two turnstiles to allow entry, therefore fans are asked arrive early to avoid queuing in this area. The stairs will take you directly to the concourse where catering and welfare facilities are available. The stadium is new and the facilities offered are excellent. For those vulnerable fans who are unable to take the stairs, there is a lift available – please liaise with a steward on arrival if you need to use this facility.
As always, there will be a team of Tottenham Hotspur stewards both outside the Arena and on the concourse and seating areas who can assist you if required. They will be easily identifiable and will also be in the city centre during the day if you have any queries. While the majority of the stadium is cash-free, Euros are accepted in the visiting section.
Please note that security in Belgium is at a very high level at present and security measures can change daily. Please respect and adhere to any instructions given to you by officials and do not leave luggage or bags unattended at any time. Searching at the entrance gate will be thorough – please respect the staff at this time.
Both searching and ticket checks will take place at the point of entry. Please note that large bags or backpacks are prohibited due to increased security guidelines; there is nowhere to store such items. Please abide by this ruling as you will not be allowed entry with such bags. We would advise that if you are staying overnight, only take with you what you require for the match and leave other items securely in your hotel. If you require medication, please transfer these items to a smaller bag to avoid problems on the night.
All flags and banners, while welcomed, will also be checked at the entry point. As always, please note that it is common policy and normal ground rules at football stadia in the UK and elsewhere in Europe that flags of an overtly religious, sectarian or political nature will not be permitted and may be confiscated. Please respect this request.
As per all UEFA competition rules, alcohol is not available inside the stadium. The Ghelamco Arena is a no smoking venue – please respect this rule. Usual prohibited items apply and you should abide by the ground regulations at all times. Prohibited items include pyros, for which the fines are very high.
It is understood that Spurs fans will not be asked to remain behind after the match but will be allowed to leave and return to the city, train station or coach immediately after the final whistle, unless circumstances on the night dictate that the police change their plans in this respect. Announcements will be made in English, advising fans accordingly if the plan changes.
Please remember to have the correct travel insurances prior to travelling.
If you experience issues while in Belgium, please call the travel line on 07917 880445 and we will endeavour to assist.
The Club is rightly proud of the good behaviour of our fans during previous European travel and we would ask that you uphold this and remember that you are an ambassador for the Club, therefore we would respectfully request that you behave accordingly throughout the entirety of your visit.