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Reporting and Feedback


For emergencies - please use the following phone numbers:

  • If there is an immediate risk - 999
  • Crime stoppers – 0800 555 111
  • Non-emergency number – 101

Reporting an Incident

We're continuing to make changes to improve the event day experience for local residents, business owners, supporters and staff.

The information you give us will help us to improve future events.

During a match

To report a problem or concern during an event, please speak to the nearest member of staff first and foremost.

If you wish to remain anonymous, you can use one of the following two methods of reporting:

Official Spurs and Stadium App

Alternatively, you can text the details of your location, the location of the offence and the keyword to describe the incident to 07537404821 (i.e. "STAND Block 540, row 30, seat 123").

  • FOUL (language & behaviour)
  • ABUSE (abusive behaviour)
  • RACISM (racist chanting & shouting)
  • SEXISM (sexist comments or chanting)
  • HPH (homophobic chanting)
  • DRINK (drinking alcohol in view of the pitch)
  • SMOKE (smoking in the stadium)
  • STAND (persistent standing)
  • PYRO (use of or intended use of any pyrotechnic or smoke bomb)
  • Other (please specify)

Post match feedback

If you’ve witnessed an incident or problem inside the Stadium or surrounding local area, please Report It. All feedback helps us improve operations for the next event.