We are delighted to announce an additional 18,000 season tickets are being released for Wembley and our New Stadium. These are being offered to One Hotspur Bronze Members based on their position on the Season Ticket Waiting List. Eligible Members can accept this offer and purchase their Season Ticket from next week. To manage expected demand, we have divided the eligible One Hotspur Bronze membership base into four windows, based on the Season Ticket Waiting List positon, where they will be invited to purchase one of the available seats.
Details of each purchase window is provided below along with further detail on this process.
One Hotspur Bronze Members who take up the opportunity to purchase their Season Ticket will also have the opportunity to renew their Season Ticket into the new stadium.
In the event of any One Hotspur Bronze Member electing not to purchase a seat, we will offer the seat to the next person on the Season Ticket Waiting List and continue this process until all available Season Ticket seats have been sold. We will contact eligible Bronze Members during the week commencing 26th June to offer them a chance to apply for a Season Ticket.
One Hotspur Bronze members who elect not to purchase their seat will retain their place on the Season Ticket Waiting List and will be offered the opportunity to purchase a season ticket at the new stadium as and when availability exists.
Please check your details on our e-Ticketing site here to ensure your contact information is up to date and that you do not miss these exclusive opportunities.
Below are some questions and answers to help guide you through the process.
You can view your Season Ticket Waiting List position in 3 easy steps:
If you haven’t received any form of communication by Friday 9 June and believe that you are within the 18,465 waiting list please email: firstname.lastname@example.org
During this process we are prioritising any supporters under the age of 18 years that now qualify for a Season Ticket and that are linked by postal address and/or email address to existing Season Ticket Holders. These supporters will be contacted directly via email with further details on how to proceed with their seat purchase for next season. If you believe that you qualify to have a seating allocation prioritised have not heard from us by 3pm Friday then please email email@example.com detailing the Client Reference Number of the Members concerned.
If you would like to sit with other One Hotspur Bronze Members who are within the 18,465 who are being offered a Season Ticket, you should wait until the purchasing window opens for the group Member furthest down the list. One Hotspur members will be able to select their seats (s) from the seating plan ensuring that season tickets are seated together. Additionally, should you wish to sit near to existing Season Ticket Holders that have already secured their seating location, it is advised to check with those supporters regarding where they have purchased their seats and attempt, subject to availability, to buy a seat as close as possible to this location. Due to the volume of tickets already sold it is not feasible for us to allow large numbers of supporters to now relocate together which is why specific priority is being given to Junior Members. Online, there are two ways you can secure a seat near an existing Season Ticket Holder; by using the ‘Closest to Seat’ function or by selecting ‘Choose your Seat’. You can find out how to use these features on iSpurs by clicking here (Link to be added). Please note, ‘Choose your Seat’ is not available on devices that do not support Flash software (i.e. some iOS operating systems and mobile devices) One person from the group can then reserve seats on behalf of everyone in the group, using their Client Reference Numbers. This person will be asked to submit payment card details however no payment will be taken at this time. Within the following 48 hours each individual One Hotspur Bronze Member that has reserved a seat during Phase 3 will be able to log in and pay for their new season ticket. At this time all methods of payment will be available to them, including the 10-month financing plan operated by the Club’s Season Ticket financing partner, V12 Finance. All seats must be paid for no later than 5pm on Monday 26 June 2017.
Any Bronze member offered a Season Ticket and who wishes to sit near to existing Season Ticket Holders that have already secured their seating location is advised to check with those supporters regarding where they have purchased their seats and attempt, subject to availability, to buy a seat as close as possible to this location. Due to the volume of tickets already sold it is not feasible for us to allow large numbers of supporters to now relocate together which is why specific priority is being given to Junior Members.
Successful Bronze Members will be able to simply log in to our e-ticketing site during the appropriate Purchase Window and select a seat from those available as Season Tickets across Wembley Stadium.
For information on all blocks at Wembley Stadium, and to see a general overview of the view from various seating locations please click here.
The pricing of Season Tickets for 2017/2018 is for 19 Premier League games only. Concession pricing will apply in all areas of the stadium for supporters under the age of 18 and over 65 years. Click here for more information on Season Ticket pricing and concessions pricing
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We are delighted to announce that for the 2017/2018 Season you will be able to spread the cost of your Season Ticket by applying for a 10-month financing plan operated by the Club’s Season Ticket financing partner, V12 Finance.
If you wish to pay by this option, your loan will be subject to an arrangement fee (admin fee) of 3.75%.An example of this would be, for a Season Ticket priced at £942.25 (including booking fee) the loan is repayable in 10 monthly instalments of £94.23 with the arrangement fee of £35.33 payable with the first instalment. For a bespoke quote, please select the 'INSTALMENT PLAN' option as your method of payment at the checkout stage; if you wish to proceed, follow the instructions and you will be directed to the V12 site to process your loan application. Please note that the finance option is only available online.
If you have been offered a Season Ticket and decide to take up this offer of a Season Ticket for next season, the cost of your One Hotspur Bronze Membership that you recently paid for the 2017/2018 season will be deducted from the cost of the forthcoming year’s Season Ticket at the checkout point when you pay for your new Season Ticket.
Those Bronze Members who elect to purchase a Season Ticket at Wembley Stadium will be able to renew their ticket in the new Stadium and be part of the consultation process for seating location arrangements. Furthermore, we can confirm that current Season Ticket Holders and those purchasing a Season Ticket for the first time during this process will have the opportunity to purchase seats together at the new Stadium when that seat allocation process commences in the coming months.
In keeping with how we have historically managed the Season Ticket Waiting List, should you decide not to take up the offer of a Season Ticket at Wembley Stadium, you will still retain your place on the Season Ticket Waiting List. This will mean that you will be offered a Season Ticket at the new Stadium dependent on your place on the waiting list and as and when availability arises.
Yes. As for our European matches at Wembley for the 2016/2017 season we have designated the West End of Wembley as the home end. Our aim is to use this area as the main focus to generate the atmosphere for the team for our matches at Wembley.
You will be contacted by the Access team in due course and be invited to purchase a Season Ticket if eligible. For further information please click here.
For our Premier League matches, visiting supporters will be located in Blocks 112 – 119. This may change for matches during UEFA competitions dependent on opponents and their ticketing requirements.
We have permission to open the stadium to full capacity for an additional 22 events during the course of the season subject to segregation, and Broadcast requirements. Events and matches falling outside these additional number will be managed through Wembley’s existing event calendar.
We will be announcing details of our Ticket Exchange scheme for Season Ticket Holders very shortly. Please keep a close eye on Club channels for further updates.
No – as per the Club's terms and conditions of Membership, only the named Member/Season Ticket Holder may use the facilities offered. Membership as well as Season Tickets remain non-transferable.
One Hotspur Season Tickets, Bronze, and Lilywhite Memberships must be registered to an individual supporter. These tickets cannot be registered in a company name, and no one individual is permitted to have more than one Season Ticket or Membership registered in their name.
Please contact the Ticket Office firstname.lastname@example.org who will be able to help.
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