If a Season Ticket Holder wants to release their seat, they can either call the Ticket Office on 0844 499 5000 (ensuring they select option 5 - for a Ticket Office related enquiry) or email the Ticket Office firstname.lastname@example.org
putting TICKET EXCHANGE and the match in the title. On request, their seat will be released for the match in question.
If the seat is resold, the voucher for that match should be returned to the Ticket Office along with a covering note stating whether the refund should be put against next season's Season Ticket renewal or onto a credit card. If it should go onto a card, the card number should be written on the back of the voucher.
Supporters will be able to find out which voucher to return by checking Ticket Office Today after the match. Season 2007/2008 Match Vouchers...
Derby County 2
The online facility for our Ticket Exchange Scheme is in the final stages of testing and we are hopeful that it will be ready for use within the next fortnight.In the meantime, One Hotspur Season Ticket Holders can still put their seat up for resale in the event they are unable to attend a fixture at White Hart Lane. Once a match is sold out, any seats that have been released via the scheme will be put up for sale.