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Ticket Exchange now live for Chelsea

Posted on 19 August 2017  - 08:00

The new Ticket Exchange resale platform is now open for our first home match of the season against Chelsea this Sunday.

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Those supporters who are One Hotspur Season Ticket or Wembley Pass holders for the 2017-18 season are now able to list their seats for resale for this match.

To make a seat available for resale log in to your e-ticketing account and select the Chelsea fixture from the home page. Next, select “Manage Tickets” from the options available and then click on the “Manage My Tickets” button. Simply select the seat(s) you wish to list for sale and then click “Sell Tickets” and the seat will immediately be available for sale to eligible supporters. Supporters will be notified by email should their seat be purchased.

Supporters are reminded that for the Chelsea match, ticket sales are restricted to those who were on our Ticketing database before 1 July this year. Anyone listing their seat will be notified via email in the event that their seat is purchased for this match.

Anyone purchasing a ticket via the Ticket Exchange platform will be able to do so at the prevailing match ticket face value cost plus a £7.50 per ticket Ticketmaster booking and administration fee. Tickets purchased on the Ticket Exchange will be issued via email as an eTicket. This eTicket should then be printed and presented at the appropriate entrance at Wembley Stadium, connected by EE.

Full details on how the process works for both buyers and sellers can be found here.

As stated in our previous announcement on this matter, the Club reserves the right to exercise its discretion to open or close the Season Ticket Exchange at any point in the sales process. This may be due to security and operational requirements.