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Questionnaire

Posted on 29 October 2003  - 12:00

Tottenham Hotspur (Spurs) Football Club is located in North London. The club is also known as Spurs. Tottenham's home ground is White Hart Lane. The club motto is Audere est Facere (To dare is to do).

<form name="frmSurvey" action="/lodge/asp/xt_members_results.asp" method="post"><input type="hidden" value="member_survey_2003" name="form_id" /> <input type="hidden" value="thfc" name="site" />
Membership number:
<input class="forms" size="34" value="membership no" name="memno" />
Are you an Adult Member?
YN
<input type="radio" value="adult yes" name="question9" /> <input type="radio" value="adult no" name="question9" />
Are you a JSM?
YN
<input type="radio" value="jsm yes" name="question10" /> <input type="radio" value="jsm no" name="question10" />
What is your Age?
0 - 17<input type="radio" value="0-17" name="age" />
18 - 30<input type="radio" value="18-30" name="age" />
31 - 45<input type="radio" value="31-45" name="age" />
46 - 60<input type="radio" value="46-60" name="age" />
61+<input type="radio" value="61+" name="age" />
QUESTIONS
1.What did you think about the content of your members pack?
Very GoodGoodFairPoorVery Poor
<input type="radio" value="Very G" name="question1" /> <input type="radio" value="Good" name="question1" /> <input type="radio" value="Fair" name="question1" /> <input type="radio" value="Poor" name="question1" /> <input type="radio" value="Very P" name="question1" />
2.Do you think you get good value being a member?
YN
<input type="radio" value="Yes" name="question2" /> <input type="radio" value="No" name="question2" />
3.Which of the following affects your decision to renew or not?
<input type="radio" value="team performance" name="question3" /> Team performance
<input type="radio" value="price of membership" name="question3" /> Price of membership
<input type="radio" value="content of membership" name="question3" /> Content of membership
<input type="radio" value="priority on ticket purchase" name="question3" /> Priority on ticket purchase
<input type="radio" value="discount on club merchandise" name="question3" /> Discount on club merchandise
4.Have you visited the new members only section Spurs Lodge on the club website?
YN
<input type="radio" value="Yes" name="question4" /> <input type="radio" value="No" name="question4" />
4.1. If so what do you think of it?
Very GoodGoodFairPoorVery Poor
<input type="radio" value="Very G" name="question4a" /> <input type="radio" value="Good" name="question4a" /> <input type="radio" value="Fair" name="question4a" /> <input type="radio" value="Poor" name="question4a" /> <input type="radio" value="Very P" name="question4a" />
4.2.Which sections of the site do you find most interesting and enjoyable?
<input type="radio" value="play your cards right" name="question4b" /> Play your cards right
<input type="radio" value="gallery" name="question4b" /> Gallery
<input type="radio" value="interactive games" name="question4b" /> Interactive games
<input type="radio" value="interviews" name="question4b" /> Interviews
<input type="radio" value="player tips" name="question4b" /> Player tips
5. Which of the following would you most like to see added to your membership package?
<input type="radio" value="more newsletters" name="question5" /> More newsletters and information
<input type="radio" value="more competitions" name="question5" /> More competitions and exclusive prizes
<input type="radio" value="more discounts" name="question5" /> More discounts and offers on merchandise
<input type="radio" value="more members" name="question5" /> More member’s only content on website
<input type="radio" value="other" name="question5" /> Other
6. Do you take advantage of the 10% discount offered on Spurs Merchandise?
<input type="radio" value="yes - regularly" name="question6" /> Yes — regularly.
<input type="radio" value="yes - sometimes" name="question6" /> Yes — sometimes
<input type="radio" value="rarely" name="question6" /> Rarely
<input type="radio" value="never" name="question6" /> Never
<input type="radio" value="was not aware" name="question6" /> Was not aware of the 10% discount
7. If you are an adult member do you have children?
YN
<input onclick="getRadios(document.frmSurvey)" type="radio" value="childrenyes" name="question7" /> <input type="radio" value="children no" name="question7" />
7.1 If yes are they JSM?
YN
<input type="radio" value="jsm yes" name="question7a" /><input onclick="getRadios(document.frmSurvey)" type="radio" value="jsmno" name="question7a" />
7.2 What do you think of the JSM package?
Very GoodGoodFairPoorVery Poor
<input type="radio" value="Very G" name="question7b" /> <input type="radio" value="Good" name="question7b" /> <input type="radio" value="Fair" name="question7b" /> <input type="radio" value="Poor" name="question7b" /> <input type="radio" value="Very P" name="question7b" />
8. For JSM ONLY: Do you think that JSM should be split into the following age groups with different souvenirs for each: 0 — 3, 4 — 10 and 11 — 16?
YN
<input type="radio" value="Yes" name="question8" /><input type="radio" value="No" name="question8" />
<input type="submit" value="Submit" name="Submit" /> <input id="reset" type="reset" value="Reset" name="Reset" />
If you have any other comments / suggestions you would like to make regarding your Spurs membership, please email surveryformembers@spurs.co.uk Please note we cannot reply to this email address.

Thank you for taking the time to complete this survey.

Members Club.

</form>
Members Club Survey 2003

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