Skip to main content


Posted on 4 September 2003  - 12:00

Tottenham Hotspur (Spurs) Football Club is located in North London. The club is also known as Spurs. Tottenham's home ground is White Hart Lane. The club motto is Audere est Facere (To dare is to do).

<form name="frmQst" action="/asp/xt_feedback_multipleforms.asp" method="post"></form><input type="hidden" value="thfc" name="site" /><input type="hidden" value="Spurs_questionnaire_2003" name="form_id" /><input type="hidden" value="/questionnaire_receipt.asp" name="returl" /><input type="hidden" value="/questionnaire_receipt.asp" name="redirected" />
What factors influenced your decision to purchase a season ticket?
To Support the team
<input id="q1a" type="checkbox" value="To Support the team" name="q1a" />
Club spending on new players
<input id="q1b" type="checkbox" value="Club spending on new players" name="q1b" />
Team success
<input id="q1c" type="checkbox" value="Team success" name="q1c" />
Matchday experience
<input id="q1d" type="checkbox" value="Matchday experience" name="q1d" />
To go with friends/family
<input id="q1e" type="checkbox" value="To go with friends/family" name="q1e" />
Other (please specify)
<input class="textField" id="text1" maxlength="256" size="50" name="q1f" />
How do you purchase your season ticket?
<input type="radio" value="In person" name="q2" /> In person
<input type="radio" value="On line" name="q2" /> On line
<input type="radio" value="By post" name="q2" /> By post
<input type="radio" value="Over the telephone" name="q2" /> Over the telephone
<input type="radio" value="By Fax" name="q2" /> By Fax

How do you rate the process of getting your ticket in this way (1 being poor and 5 excellent)

<input type="radio" value="1" name="q3" /> 1<input type="radio" value="2" name="q3" /> 2<input type="radio" value="3" name="q3" /> 3<input type="radio" value="4" name="q3" /> 4<input type="radio" value="5" name="q3" /> 5
Did you have any problems with receiving your season ticket?
<input type="radio" value="Yes" name="q4" /> Yes
<input type="radio" value="No" name="q4" /> No
If yes, was your enquiry dealt with to your satisfaction?
<input type="radio" value="Yes" name="q5" /> Yes
<input type="radio" value="No" name="q5" /> No
How do you rate the standard of customer service at the ticket office? (1 being poor and 5 excellent)
<input type="radio" value="1" name="q6" /> 1<input type="radio" value="2" name="q6" /> 2<input type="radio" value="3" name="q6" /> 3<input type="radio" value="4" name="q6" /> 4<input type="radio" value="5" name="q6" /> 5
Are you aware the Club has a published ticket charter?
<input type="radio" value="Yes" name="q7" /> Yes

<input type="radio" value="No" name="q7" /> No

What other areas of the Club do you support?

Buy merchandise
<input id="q8a" type="checkbox" value="Buy merchandise" name="q8a" />
Buy additional tickets
<input id="q8b" type="checkbox" value="Buy additional tickets" name="q8b" />
Become a Member
<input id="q8c" type="checkbox" value="Become a Member" name="q8c" />
Places on coaching courses
<input id="q8d" type="checkbox" value="Places on coaching courses" name="q8d" />
Buy stadium tours
<input id="q8e" type="checkbox" value="Buy stadium tours" name="q8e" />
Buy corporate hospitality packages
<input id="q8f" type="checkbox" value="Buy corporate hospitality packages" name="q8f" />
Subscribe to Spurs(((on!)))
<input id="q8g" type="checkbox" value="Subscribe to Spurs(((on!)))" name="q8g" />
Have a Spurs credit card
<input id="q8h" type="checkbox" value="Have a Spurs credit card" name="q8h" />
Bet with Ladbrokes
<input id="q8i" type="checkbox" value="Bet with Ladbrokes" name="q8i" />
Drink Carlsberg
<input id="q8j" type="checkbox" value="Drink Carlsberg" name="q8j" />
Go on Thomson holidays
<input id="q8k" type="checkbox" value="Go on Thomson holidays" name="q8k" />
Take out insurance with Spurs Insurance Services
<input id="q8k" type="checkbox" value="Take out insurance with spurs" name="q8l" />
Subscribe to THTV
<input id="q8k" type="checkbox" value="Subscribe to THTV " name="q8m" />
Is there anything you would change about having a season ticket?

<input class="textField" id="text1" maxlength="256" size="50" name="comments1" />

What additional benefits would you like to see as part of your season ticket package?

<input class="textField" id="text2" maxlength="256" size="50" name="comments2" />

<input type="submit" value="Submit" name="Submit2" /> <input type="reset" value="Reset" name="Reset" />