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Print your own match tickets!

Posted on 4 August 2010  - 12:00

As part of the new stadium entry system that has been introduced at White Hart Lane for the coming season, we are pleased to announce that supporters who purchase tickets during the General Sale period for our home matches are now able to select to print their match ticket at home.

As part of the new stadium entry system that has been introduced at White Hart Lane for the coming season, we are pleased to announce that supporters who purchase tickets during the General Sale period for our home matches are now able to select to print their match ticket at home.

TicketFast is an extremely simple, yet revolutionary way to purchase your match tickets for White Hart Lane, and has been made possible by the installation of the Access Manager system installed over the summer months.

Simply select "TicketFast - Print at Home" as the delivery option for your purchase, and your ticket(s) will be emailed to you as an attachment. You can then print the tickets in your own time, and present the ticket at the turnstile to be scanned at the ground on match day.

To purchase your tickets using TicketFast, visit the Online Box Office and select ‘TicketFast' as your preferred delivery method.

This new system will be available for this Saturday's pre-season friendly against Fiorentina. Tickets are available from £20 for adults.

One Hotspur Members are reminded that, for the 2010/11 season, members will access White Hart Lane using their Membership Stadium Access Card for matches they have purchased tickets for. Once you successfully complete a booking either online, over the telephone or in person, the data for your purchase will be automatically loaded on to your card.

Simply present your card at the turnstile and the turnstile operator will scan the barcode and allow you to enter the stadium. Read the full details on how the process works.

All members that purchase a ticket will be emailed in advance of each match to confirm the seat details, and you can also check your exact seat details by logging on to your personal ticketing account and visiting the 'My Account' section of the site and clicking on 'Booking History'.

How does TicketFast work?
Fast, simple and convenient. Choose TicketFast as your delivery method when completing the payment for your tickets and we will send you an email confirmation with your tickets attached as a PDF file within 10 minutes. The email will contain all the help you need for saving and printing your tickets. Tickets for friends can be forwarded to them - they can print their own.

What if I don't receive my confirmation email and attachment?
Contact us on 0844 844 0102 (option 2) or email ticketoffice@tottenhamhotspur.com. We will be pleased to help you with this.

What if I print more than one copy of my ticket or a photocopy is made of my ticket?
Only one copy will gain you entrance to the ground. Once the barcode on the ticket has been scanned at a turnstile, all other duplicates of the barcode will be denied entry. If this happens, the barcode scanner will alert the attendant on the turnstile that the ticket has already been scanned and an entry into the ground has been allowed

Do I need any special hardware or software to print my own TicketFast tickets?
You will probably have all that you need. A printer - Inkjet or laser jet, colour or black and white.

What if I can't print my TicketFast tickets?
Make sure you have Adobe Acrobat Reader version 4.0 or higher. This can be downloaded free. Make sure your printer is turned on and that you have plain white A4 paper. If you have problems, close down all unnecessary programs and check the cables. If you still cannot print your ticket call us on 0844 844 0102 (option 2) or email ticketoffice@tottenhamhotspur.com and we will be pleased to help.

Will I have any problems getting into the match using these tickets?
No - the ticket you print is a valid, legitimate ticket. Make sure you protect it as you would any other ticket.

What if my TicketFast tickets are stolen?
Contact us on 0844 844 0102 (option 2) or email ticketoffice@tottenhamhotspur.com. We will be pleased to help you with this.