Supporters will be aware that we have recently stepped up our Out The Tout campaign in a further effort to ensure that as many tickets as possible end up in the hands of genuine supporters.
We are pleased to report that this campaign is proving extremely successful. At the Chelsea home game on August 27, 300 supporters attempting to enter the stadium with a touted ticket had their ticket confiscated and were refused entry to the ground. The sources of ALL of these tickets have been identified and as a result, 300 Season Ticket Holders and Club Members have had their Season Tickets and Membership Cards cancelled with NO refunds. All of these people have now been added to our blacklist and banned indefinitely from attending all future matches at White Hart Lane.
We hope the message is clear:
If you buy a touted ticket, you WILL NOT get into the stadium and the extortionate amount of money you paid for the ticket will have been wasted.
If you tout a ticket, we will track you down. You will have your Season Ticket or Membership cancelled with no refund and you will be BANNED from White Hart Lane indefinitely.
The success of our campaign is in no small part down to the tremendous response and co-operation we have received from true supporters. We are extremely grateful for your help but only with your continued support can we stamp this practice out once and for all.
If you have been a victim of a tout or you suspect someone sitting near you is touting our tickets, please email us at firstname.lastname@example.org or contact us on 0870 420 5000. We will treat your call in total confidence.