If you are having trouble shopping, unable to find a certain item, require information regarding our terms and conditions etc.
You can now contact an operator who will be happy to help.
Just click on the help icon on the Customer Care page and an operator will direct you to the section you require.
They will send you a typed message and all you have to do is type in your enquiry and send it back. This service is available 9.30am-5.30pm (UK time).
If you are stuck on a page for a long period of time the operator may engage you to see if you need assistance.
We do hope that you find this service helpful.
We have added an extra feature to our website if you are ever having trouble within our shopping area.