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How we use Facebook

Posted on 15 October 2012  - 08:25

It’s a new season and a new approach for us on Twitter and Facebook.

How we use Facebook

We have already told you how we are going to use Twitter this season, so we wanted to take a moment and answer some questions about how we will use Facebook.

Before that, we want to say a huge thank you for all your likes, shares and posts on our Facebook page – we want to reach as many Spurs fans around the world and build the biggest community of Spurs fans on Facebook and you are all helping us do so!

Q: How can I see more of your posts?
It’s great that you want to see more of our updates. We try not to bombard our users with Facebook updates and we appreciate any feedback on how much we update. The best way to see more of our posts is to engage, like and comment on the updates you do see. The more you interact with our posts, the more you will see them.

Q: Will you have match updates on Facebook?

Yes! Due to the way the Facebook newsfeed works we will only post the pre-match team, half-time and full-time scores and all the goals in the match. Fingers crossed for lots of Spurs goals!

Q: I have seen an offensive post. Why is it on the Facebook page?
We monitor and manage our Facebook page and have a filtering system but some posts fall through the cracks and we rely on Facebook to ban and police abusive content. The best way to report these is to go via Facebook and help us self police our page. You can find out how to do so on Facebook’s report page.

Q: Why don’t you ban the trolls and fans of other clubs from our Facebook page?
It is hard to know when fans join our page if they are genuine Spurs supporters or from other clubs. The best way to stop the trolling on our page is either to report the post to Facebook or to ignore it. We want to make our Facebook page the most welcoming page for Spurs fans and we need your help to make sure it is!

Q: Why don’t you comment on transfer speculation?
Our Facebook page is the place to go to get the facts first. We will bring you all the up-to-date news as soon as we have it, so make sure you like our posts in order to see all of our latest news.

Q: Why don’t you post every story that’s on the website on Facebook?
We try to post as much of our content as we can on Facebook, making sure we post the most engaging and relevant news and offers for you. Let us know what you would like more or less of and we’ll listen, after all our feed is for you.

We check to see what content gets the best engagement in the form of likes, shares and reach so the more you like and share our posts the more you will see of that kind of content. We will also be posting content on Facebook and Twitter that you can only find on those platforms, so the best way to follow us this season is by following us and liking us on our social channels! But remember to visit our website to see all our great content and news!

Thanks again for all your support so far and together we can build the biggest and most engaged community of Spurs fans on Facebook, so please keep liking and sharing our content as well as telling your friends about our page. COYS!