Ahead of Thursday night's Europa League play-off tie against Hearts, the following information has been released by the home club to all fans attending the fixture at Tynecastle Stadium.
"Heart of Midlothian Football Club, in partnership with Lothian and Borders Police, and Tottenham Hotspur Football Club are reminding fans attending the match on Thursday 18th August 2011, at Tynecastle Stadium that any form of unacceptable conduct will not be tolerated.
"Police and the Clubs take seriously any allegations of racist, or other offensive chanting prior to, during or after, football matches, and officers and stewards are briefed prior to any game to deal robustly with any individuals who are clearly identified as being responsible.
"Lothian and Borders Police will fully investigate relevant complaints regarding any anti social or violent behaviour, and where the evidence is sufficient, those responsible will be arrested, charged and a football banning order applied for.
"The Clubs fully support this stance and will work in partnership with the police to enforce this. Supporters are advised that if they are involved in this type of behaviour before, during, or after the match, the Clubs will issue a ban to those concerned, irrespective of police action.
"Tynecastle Stadium is a venue equipped to welcome all supporters and family groups to a match. We all play a crucial role in ensuring safety at football matches so that everyone enjoys this sport without fear or intimidation, remember any negative behaviour damages the reputation of genuine supporters, the clubs and the larger community.
"As a partnership we would like to thank supporters in advance for their continued co-operation and understanding and look forward to an exciting game of football between the cream of Scottish football and the Premier League."