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Bronze and Lilywhite

  • Bronze and Lilywhite
  • Be part of the line up

     
    Join One Hotspur membership for the 2016/2017 Season
    Bronze and Lilywhite 16-17 
    Join One Hotspur, the Club's official membership and feel closer to the Club, the team and the action from only £42 for the season!

    OVERVIEW OF MEMBERSHIP TYPES:
     

    LILYWHITE MEMBERSHIP
    welcome pack 2016-2017
    Lilywhite membership guarantees you an all important priority period to buy match tickets for Premier League games at White Hart Lane and UEFA Champions League games at Wembley, along with a host of benefits for the 2016/2017 Season including an exclusive welcome pack with a One Hotspur 2016/2017 Scarf, pin and special Members only White Hart Lane prints!

    BRONZE MEMBERSHIP
    With Bronze membership you can enjoy all the benefits of Lilywhite membership plus get one step closer to owning a Season Ticket in the new stadium by joining the Season Ticket Waiting List.

    YOUNG ADULT MEMBERSHIP
    This exclusive membership allows 16 and 17 year old fans the opportunity to enjoy all adult membership benefits but most importantly access to match tickets at the same concession price as a junior, subject to availability.
     
    Here you will find all the information you need to join One Hotspur membership. Please scroll down and explore all the exclusive membership benefits including prices, direct debit* and additional frequently asked questions about membership changes for the 2016/2017 Season.

     
  • Exclusive benefits for 2016/2017
     
    Select membership below for benefits

    Lilywhite

    Bronze

    Benefit

    Ticket Priority for League and cup games (Home and Away) - after Season Ticket Holders - one per Member*

    Benefit

    Exclusive welcome pack including a One Hotspur 2016/2017 Scarf and Pin

    Benefit

    Position on the Season Ticket Waiting List

    Benefit

    Additional ticket priority window for UEFA Champions League games at Wembley

    Benefit

    Access to guest tickets (subject to availability)

    Benefit

    £10 off in Spurs shops and online redeemable when you spend £50 on merchandise

    Benefit

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    Loyalty Points Earned on Joining

    Benefit

    New personalised Stadium Access Card

    Benefit

    30% off White Hart Lane Stadium Tours

    Benefit

    Access to StubHub ticket resale marketplace

    Benefit

    Chance to win a visit to the Training Centre

    Benefit

    Access to Spurs TV using your Client Reference Number

    Benefit

    Win an exclusive Spurs VIP Photoshoot at the Lane

    Benefit

    Vote for Player of the season and win the chance to present the award pitchside

    Benefit

    2015/2016 Season Review Book

    Benefit

    A special Birthday card, birthday offers, newsletters plus much more

    Benefit

    To enjoy all of these amazing benefits, join One Hotspur membership

    *Subject to availability

    Upgrade your membership to Bronze
    You can upgrade your membership to Bronze and secure your place on the Season Ticket Waiting List for the New Stadium and improve your chances of obtaining tickets for the last season at the Lane.

  • Merchandise benefits - membership
  • 2016/2017 Membership Prices
     

    See below for the Bronze and Lilywhite Member price chart

    Lilywhite Prices


      Direct Debit (UK only) Non Direct Debit
    Lilywhite Adult New*   £42 £48
    Lilywhite Seniors / Young Adult New*   £17 £23

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    Bronze Prices


      Direct Debit (UK only) Non Direct Debit
    Bronze Adult New £57 £63
    Bronze Seniors / Young Adult New   £32 £38

    Payment options
    Buy in Person

    Join online today. Available 24 hours a day, 7 days a week and subject to a £1.50 service charge. At Tottenham Hotspur we accept all major credit and debit cards EXCEPT Diners, Solo and Electron. Please note that we now accept American Express.

    Payments

    Cash and Cheque payments are only accepted from supporters that personally visit the Ticket Office with Photo ID. The Ticket Office is open Monday to Friday 9:30am - 5:00pm.

    Phone us

    Alternatively call the Ticket Office on 0344 844 0102 (option 1). If you are calling from outside the UK, please call +44 (0)207 998 1068. Phone lines are open Monday to Friday 8am - 8pm and Saturday to Sunday 8am - 6pm and are subject to a £1.75 service charge.

  • Direct Debit

    SAVE UP TO £6 IF YOU JOIN BY DIRECT DEBIT!

    Joining by Direct Debit will not only save you money on your One Hotspur membership for 2016/2017 Season but it means that you will be safe in the knowledge that for future seasons your renewal will be hassle free (UK offer only).

    By selecting ‘ANNUAL DIRECT DEBIT’ when you are online as a payment method, you will see the special lower discount price applied. If joining by phone, simply advise the phone operator that you wish to pay by Direct Debit and they will apply the special lower discount price.

    If you chose to join by Direct Debit* you will receive an email confirmation when your Direct Debit has gone through successfully. Should there be any issues with your direct debit payment, an email will be sent to you notify you of what action you need to take to ensure that your membership goes through for next season.

  • Content break
    Additional Information
     

    NEW STADIUM DEVELOPMENT - TICKET PRIORITY - IMPORTANT INFORMATION

    Due to the anticipated reduction in capacity at White Hart Lane for the 2016/2017 we have reviewed the process for ticket sales to One Hotspur Members for 2016/2017 Season.

    It is expected that demand for tickets will be at an all-time high for the upcoming campaign so, in an effort to make the process as fair and transparent as possible for all One Hotspur Bronze and Lilywhite members, we have decided to change the sales mechanism.

    Following consultation with the Tottenham Hotspur Supporters Trust, tickets for our Category B and C home matches at White Hart Lane for next season will be allocated via a ballot to One Hotspur Bronze and Lilywhite members that have applied during a specific window. Once an application window has closed for these fixtures, all tickets will be allocated via a random, computerised ballot, with all applicants being notified whether or not they have been successful shortly after via email.

    Tickets for Category A home fixtures next season will be allocated using loyalty points, similar to the process followed for away match ticket allocations. For full details on the new ticketing processes for One Hotspur Bronze & Lilywhite members, please follow this link.

    MEMBERSHIP TYPES

    1. How can I upgrade to a One Hotspur Bronze membership?
    One Hotspur Lilywhite Members may upgrade to Bronze at any time during the season, however, once the season has commenced no extra loyalty points will be awarded for doing so, with exception of those earned from the Cup Ties attended. To upgrade your membership please contact the ticket office on 0344 844 0102 (Option 2). Lines are open from Monday to Friday, from 9.30am until 5pm.

    2. Can I upgrade to Hospitality?
    Yes, but please note that there is limited availability for the 2016/2017 Season. Simply contact our friendly hospitality team and they'll explain all the options available so you can decide if you would like to take the next step to become a One Hotspur Executive Member. Simply complete our contact form or call them directly on 0208 365 5010. Please quote your Client Reference Number and state that you are interested in opportunities to upgrade.

    3. What is the Young Adult membership Tier?
    Young fans between the ages of 16 and 17 year old will receive all adult membership benefits but importantly will still be able to access match tickets at the same concession price as a junior, subject to availability.

    4. I am interested in joining by Direct Debit. What do I need to do to set this up?
    By selecting ‘ANNUAL DIRECT DEBIT’ when you are online as a payment method, you will see the special lower discount price applied. If joining by phone, simply advise the phone operator that you wish to pay by Direct Debit and they will apply the special lower discount price. If you chose to join by Direct Debit* you will receive an email confirmation when your Direct Debit has gone through successfully. Should there be any issues with your direct debit payment; an email will be sent to notify you of what action you need to take to ensure that your membership goes through for next season.

    LOYALTY POINTS

    6. How does the Loyalty Points System work?
    The loyalty point system ensures those supporters that continue to regularly attend matches are recognised when we come to allocate tickets for the most popular matches away from White Hart Lane.

    The points total held by One Hotspur Season Ticket, Bronze and Lilywhite Members will consist of the points gained in the previous four full seasons, as well as the current campaign. For example, for the start of the 2016/2017 Season the points gained for continuous membership will be totalled for the following seasons:

    2012/2013
    2013/2014
    2014/2015
    2015/2016

    In addition, this total will be added to any points gained during the 2016/2017 Season.

    At the end of next season, then any points from the 2012/2013 Season will fall away to be replaced by points gained during the 2016/2017 season and also through the forthcoming 2017/2018 Season.

    By having this ‘rolling’ system we are looking to show recognition to those supporters that have continued to maintain the most active match attendance records over a number of years. At the same time this alteration will ensure that supporters who gained a large number of loyalty points a number of years ago but are no longer able to attend matches as frequently do not maintain an unfair advantage in terms of access to tickets to the most attractive matches.

    As a result of these alterations, supporters who were One Hotspur Season Ticket, Bronze and Lilywhite Members prior to 2012/2013 will see their loyalty point totals drop. However, this will be the same for everyone, and new totals will reflect the continued active support over the last four full seasons.

    As an aide to supporters wishing to apply for away matches, and to assess the potential for their access to tickets, we also publish a Loyalty Point Table on the Club website. There are separate tables for One Hotspur Season Ticket, Bronze and Lilywhite Members and will show how many supporters there are in different loyalty point brackets.

    It is hoped that this level of information and transparency allows supporters to be fully informed prior to making applications for away matches.

     

    UPDATE YOUR DETAILS

    7. How do I change my personal/contact details?
    It is really important that we have all your correct contact information, particularly if you are setup by Direct Debit to ensure your payment details are up-to-date and still valid.

    You can manage your account online through e-tickets. Simply log in using your Client Reference Number and password. On the right panel click 'MY ACCOUNT' then click 'UPDATE DETAILS'. Alternatively, contact the Ticket Office directly from the email address registered to the membership account at ticket.office@tottenhamhotspur.com.