Skip to main content

  • A new position has become available at the Club:

    Programmes Coordinator (Global Coaching)

    DEPARTMENT: Global Coaching

    REPORTS TO: Business Development & Operations Manager

    LOCATION: Lilywhite House, Tottenham, N17 0BX

    DEADLINE: 4pm GMT on Friday 24 November 2017

    Tottenham Hotspur is a world famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which will include a new world-class stadium currently under construction. 

    The Club operates out of multiple sites, including its newly renovated Headquarters at Lilywhite House N17, where the Global Coaching department is based.

    We are seeking a Programmes Coordinator to manage the implementation of operational tasks in relation to the delivery of domestic and international Global Coaching projects, the support of administration processes and the organisation’s function across all areas of the business. The successful candidate will work closely with the Business Development team and Operations Manager to develop a strategic operations plan and embed this amongst the Global Coaching team.

    The position will involve working some irregular hours (e.g. evenings / Saturdays / Sundays / Bank Holidays) so a flexible candidate is sought. In addition, the successful candidate will be required to undertake a DBS check.

    To apply, please send a CV and covering letter of no more than one page to, with the job title in the subject line, before 24 November 2017 at 4pm GMT

    In your cover letter, please outline your salary expectations and where you heard of the vacancy.

    Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, colour or ethnic and national origins, religion or belief, or sexual orientation.


    To provide support to the Global Coaching team in the day-to-day operational management of team’s domestic/international business including the delivery of certain events and administrative support.

    To build strong relationships with all Club departments and ensure internal and external stakeholder requirements are met to ensure the smooth delivery of all Global Coaching events.


    • Manage the operations for all domestic and international programmes
    • Support the management and reporting of all domestic and international programmes (including budgets)
    • Provide marketing support for all domestic and international programmes
    • Special event management (Match day activation, special events, Ball-boys/girls)
    • Manage and oversee the Global Coaching operational schedule
    • Lead on all accident / incident reporting (including safeguarding)
    • Responsible for the operation schedule phone (accidents/emergencies/reporting line for the coaching team)
    • Lead on the development of the Sportsfusion coach management and operational tool
    • Work closely with the Club’s HR team on the recruitment of casual staff and relevant processes
    • Manage the monthly Global Coaching casual workers’ timesheets and payroll
    • Ensure the coach database and coach profiles are kept updated
    • Support the distribution of kit/equipment for all staff and programmes
    • Responsible for hosting coach briefing and debriefing meetings for all domestic and international activities
    • Responsible for the Global Coaching customer phone line and inbox



    • Thinks ahead, generates innovative ideas
    • Values & respects others, builds relationships, collaborates
    • Gets things done, delivers to highest of standards, takes responsibility
    • Positive outlook and looks for solutions when challenged
    • Enthusiastic with a strong team ethos and delivers under pressure
    • Outgoing and interested in grassroots football
    • Able to work both autonomously and take a lead in projects


    • Sports or Events Management Degree
    • Health & Safe qualification (or willingness to undertake)
    • Strong communication skills and ability to build relationships with colleagues
    • Excellent attention to detail
    • Project management skills
    • Excellent Word, Excel and PowerPoint skills
    • A passion for sport
    • Previous experience is preferred but not essential