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    Programme Coordinator – Tottenham Hotspur Foundation

    Reporting Structure

    The job holder will report to Senior Manager within Tottenham Hotspur Foundation (THF) Health and Wellbeing team and liaise closely with our partners at Whittington Hospital Trust.

    Contracted hours and salary

    1-year Fixed Term contract, 35 Hour per week contract. This may include Evening & Weekend work.

    Salary - £28,000

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    Job Outline

    The overarching aim of the project is to support cancer patients beyond clinical care, reintegrate them back in to the community and provide them with access to a range of health, wellbeing and lifestyle service to support their recovery.

    The role of the Project Coordinator will work closely with our partners at Whittington Hospital and Community Organisations to develop a clear pathway in to community services, to ensure each participant is supported and signposted appropriately.

    The post holder will be required to organise and deliver a range of health events and workshops for cancer patients, showcasing the community services available.

    Within the role, the post holder will have daily contact with patients and support them on a 1-2-1 basis providing them with any additional support. It is very important to establish a rapport and gain the individual's trust, maintaining professional relationships based on trust and confidentiality. Where appropriate the post holder will be expected to complete basic health and psychological assessments, along with agreeing SMART goals. Throughout this process

    Patients may be referred with a wide range of medical conditions; physical and mental. This will require a high level of awareness and sensitivity, when making lifestyle recommendations to individuals. The acknowledgement of peoples' barriers must be addressed in order to effectively influence their behaviour change.

    The Candidate

    You will have good organisational and time management skills, and have a good knowledge of the support available for cancer patients in both a clinical and community settings.

    You will have excellent communications skills and able to build rapport with both partners and service users, working closely with community organisations and fellow team members at the Foundation.

    Qualifications

    Desirable

    • Educated to degree level or equivalent experience.
    • Prince 2.
    • Motivational Interviewing,

    Experience

    Essential

    • Experience of working within the cancer care pathway.
    • Experience of developing and managing a programme from the onset, meeting KPI’s and managing the programme time lines.
    • Experience of working within an NHS, local authority or multi-agency organization, able to work with a range of partners in a both a clinical and community setting.
    • Experience of delivery and managing events.

    Desirable

    • Previous advocacy or counselling experience, working 1-2-1 with individuals to provide support and managing a caseload.

    Skills

    Essential

    • Excellent communication skills, able to build rapport with individuals and partners.
    • Ability to set up thorough processes for data collection, monitoring the programme (VIEWS) and complete monitoring reports to a high standard with excellent written skills.
    • Ability to manage time effectively, planning own workload and setting appropriate objectives and deadlines.
    • Ability to think about alternative ways of doing things and being open to new work practices and responsive to change.
    • Demonstrable experience of thoroughly analysing information, and considering alternative solutions, adapting to new ways of working where necessary.

    Personal Qualities

    Essential

    • Excellent customer care skills, with experience of adapting services, where possible, to meet customer needs and can take the initiative to work with other agencies where necessary.
    • Ability to demonstrate an understanding of how teams work with other services and takes a proactive approach towards helping others.
    • Commitment to equality and diversity, accepting differences and treating everyone fairly.
    • Demonstrable experience of coping well under pressure and difficult situations, able to identify and act on own development needs.
    • Ability to set and maintain professional relationships and boundaries with the project based on trust and confidentiality.

    The job holder will commit and conform to Tottenham Hotspur procedures, Foundation procedures and codes of conduct, including Tottenham Hotspur’s safeguarding policy, Equal Opportunities policy and health and safety at work – reflecting the Club’s commitment to safeguarding and promoting the welfare of children.  The job holder will have responsibility for promoting: ethics, safeguarding and the welfare of children – the Club expects all staff to share this commitment.

    This is a position of trust and regulated activity – it is subject to CRB Disclosure at Enhanced Level, satisfactory references and a six-month probationary period.  This job description gives a general outline of the post and is not intended to be inflexible or a final list of duties.  It may therefore be amended from time-to-time in consultation with the post holder.  Appointment subject to the Terms and Conditions of service of Tottenham Hotspur.

    If you are interested and would like more information, please contact Katrina Heal, Health and Wellbeing Manager.

    0777 092 9925


    katrina.heal@tottenhamhotspur.com

    To apply please send a CV and covering letter too.

    Closing date for applications    :  31 March 2017

    Full-time Retail Assistant

    STEVENAGE STORE

    An opportunity has arisen for a bright and enthusiastic person to join the team at the Club’s Stevenage store as a full time Retail Assistant. The position would suit a candidate who values great customer service and satisfaction and who enjoys dealing and interacting with the general public.

    All applicants must have a flexible attitude and be team players. The hours of work are 9.30am to 5.30pm, 35 hours per week in total, to include weekend work.

    Closing deadline: 31 March 2017

    To apply, please send a full CV short covering note, to: deborah.croucher@tottenhamhotspur.com.

    Alternatively, please send a hard copy of your CV to the following address:

    Mrs Deborah Croucher
    Spurs Shop
    Unit 6a
    The Westgate Shopping Centre
    Stevenage
    Herts
    SG1 1QR

    Public Relations (PR) & Marketing Intern

    Tottenham Hotspur Foundation

    Reporting Structure

    The job holder will report to Nikki Kelly – Head of Programmes and Operations Managers – Tottenham Hotspur Foundation.

    Payment

    £15,379 per annum (based on 35 hours a week).

    Detailed summary of apprenticeship

    This role presents a unique opportunity for a creative, passionate and focused individual who is interested in PR & Marketing. Tottenham Hotspur Foundation is a leading Premier League charitable organisation dedicated to providing the best sports, education, health and career development opportunities for people of all ages and abilities.  The candidate will work across all Foundation programmes liaising as well with the Club’s PR & Marketing teams.

    Job Purpose

    The intern will assist in creating marketing material and general PR & Marketing operations to support the promotion of the Foundation’s programmes. They need to be flexible and may work irregular hours (e.g. evenings and weekends) given the nature of the job.

    • Design graphics, flyers, leaflets and other documents in line with Tottenham Hotspur brand guidelines
    • Capture images (photos and videos) of programmes and events
    • Conduct case study interviews to be used in internal reports and PR on the Club’s media channels
    • Conduct research to gather key information to support case studies, press releases, reports and presentations
    • Assist with creating PowerPoint presentations documents in line with Tottenham Hotspur brand guidelines
    • Assist with drafting text for updating the Foundation’s web pages
    • Setup banding props (banners, flags, signage etc.) for PR events or
      photoshoots
    • Perform other PR & Marketing duties as required

    Duration

    The internship will be for a period of 12 months.

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    To read the full job description - please download this file.

    If you are interested in this role, please download and complete the Application Pack and send to foundation@tottenhamhotspur.com with the subject line: APPLICATION Public Relations (PR) & Marketing Intern.

    Closing date: 10 March 2017

    Due to the volume of applications we are unable to respond to candidates individually and only candidates successful in securing an interview will be notified.

    Coaching Traineeship

    Tottenham Hotspur Foundation

    Tottenham Hotspur Foundation is offering you the opportunity of a Coaching Traineeship at White Hart Lane stadium.

    During this 12 week traineeship in Administration, Education, Health or Community Development you will be placed with the appropriate team in the foundation office during the 12 week placement.

    The eligibility criteria we are looking for is, 16-24 year olds, unemployed and not in full time education. Next to this, you cannot hold a qualification higher than a level 2 or equivalent.

    The Traineeship has 3 key elements:

    • Work experience with Tottenham Hotspur Foundation
    • Principles of Sports Coaching
    • L1 Award in Employability and Customer Service

    Position: Full Time Community Coach

    Detailed Requirements:

    • Be self-motivated, committed and reliable once assigned work.
    • Deliver a variety of comprehensive coaching activities that maintain and meet the needs of individuals or groups delivered to, in line with syllabus (or National Curriculum) or to achieve desired outcomes.
    • Work with individuals and/or groups from a range of backgrounds.
    • Be responsible for the correct use and safe keeping of equipment and facilities allocated to coach/session and update risk assessments accordingly.
    • Build and support positive working partnerships with existing/new key partners to receive continued funding for delivery of programmes.
    • Maintain high standards of professional behaviour towards colleagues, young people with whom we engage and the wider general public when working for THF.
    • Develop professional and supportive relationships with the young people engaged through session delivery.
    • Undertake regular professional development days as set by THF in order to continue your own personal development, whilst allowing us to continue setting a bench mark within the industry.
    • Undertake administrative tasks related to the sessions/ tasks, including updating registers, consent forms, risk assessment, incident and accident forms, writing case studies that demonstrate impact of projects, and recording any outcomes and accreditations achieved by participants using relevant monitoring and evaluation systems.
    • Have knowledge and experience of working in diverse settings, such as housing estates, youth clubs, leisure centres, public parks and open spaces, schools and Post 16 colleges.
    • Have up to date knowledge of, and adhere to, all Tottenham Hotspur policies and procedures, including those relating to Safeguarding, Health and Safety and emergency procedures, including those of venues where you may be based.
    • Undertake other duties as required to ensure efficient delivery of Tottenham Hotspur Foundation sessions.

    To secure a place or/and an information pack please contact: Mathijs Leenhouts mathijs.leenhouts@tottenhamhotspur.com.